IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark was very helpful and made everything so much easier”

Helpful Report

Posted 11 months ago

“Great prices and customer service. Daisy was especially helpful and called back at a time that suited me to complete our booking which was very easy and I felt valued as a customer. Would definitely use Iglucruise again.”

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Posted 11 months ago

“Easy to book cruise online”

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Posted 11 months ago

“Great customer service. Knowledgeable staff who offer advice and answer your questions. Follow up phone calls were made promptly.”

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Posted 11 months ago

“We have booked through Iglu on several occasions and have been impressed by the knowledge, friendliness and care of the staff involved. Gill who handled our most recent booking was fantastic!”

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Posted 11 months ago

“Fast response to inquiry, knowledgeable staff who worked to provide a good customer service experience.”

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Posted 11 months ago

“I spoke with Glenn and he was most helpful. Glenn really listened to our requirements and tried to provide the best possible rate to achieve our needs. The booking was done with ease and fast too. The confirmation was sent through quickly after payment. I would highly recommend Iglu for their high level service, thank you.”

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Posted 11 months ago

“An excellent service from a very knowledgeable, professional, friendly and reassuring individual- Thankyou Rhys”

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Posted 11 months ago

“Very easy to do business with. Promptly returned calls and provided lots of information to make the booking decision easy. Prices are unbeatable!”

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Posted 11 months ago

“Have used Iglu several times to book cruises. Great customer service staff each time, very knowledgeable and helpful. Prices very competitive.”

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Posted 11 months ago

“I wanted to change the cruise that I had chosen so I emailed and the correspondence I got was great. I was able to choose another cruise and everything was very effortless”

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Posted 11 months ago

“Friendly and helpful staff. Thank you for making it easy to book”

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Posted 11 months ago

“The customer service was excellent , they explained the cruise details and made the booking easy .”

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Posted 11 months ago

“Sam had all my queries answered so made my decision to book with confidence that much easier”

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Posted 11 months ago

“The agent Amanda could not have been more helpful, and patient. Nothing was to much trouble. It made us feel we would Book with you again when we choose another holiday. A very pleasant experience to talk to someone nice over the phone.”

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Posted 11 months ago

“David was very helpful and managed to get the room I wanted”

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Posted 11 months ago

“Excellent price Everything explained very well regarding what is enclosed and what is excluded in price . Sue made booking my cruise very easy , very help full .”

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Posted 11 months ago

“Very easy to find everything needed”

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Posted 11 months ago

“Very good service”

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Posted 11 months ago

“Caitilin was very helpful and price matched a quote from another cruise company. I wanted to stay with Iglu as had great customer service in the past.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews