IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to organize my additional requirements”

Helpful Report

Posted 11 months ago

“Karena Stafford,she was so patient &helpful.Its our first cruise but she made the whole process very easy,giving us time to think it all over,calling back as promised, unlike another travel agent we've used before. Thankyou Karena”

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Posted 11 months ago

“We found David very helpful and knowledgeable, this is the first we have used Iglu cruises but we will definitely come back for our next cruise”

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Posted 11 months ago

“Amazing!!! Is the second time I search and book through Iglu, always easy and fast.”

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Posted 11 months ago

“Easy to book, user friendly website.”

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Posted 11 months ago

“The Iglu Cruise consultant was Gill Stark. She communicated with us quickly and effectively, leading us through the booking details and finalising the booking. She was thorough and polite which gives me confidence that this cruise will be a great experience.”

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Posted 11 months ago

“Enquiry for Celebrity cruise for next April, contacted by Emily made very quickly efficiently giving us price and most details. I rang Emily back after making a decision to book and sorted out a cabin number and added breakfast to the hotel in Athens. Emily dealt with me in a very pleasant and professional manner.”

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Posted 11 months ago

“Efficient and knowledgeable - well done.”

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Posted 11 months ago

“Ian was very helpful in booking my cruise”

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Posted 11 months ago

“Well I have previously booked with iglu but I also use other companies,this time only iglu would match a price from an online only cruise company .they are allways polite and answer any questions you have.”

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Posted 11 months ago

“Great experience nothing too much trouble and got a good deal”

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Posted 11 months ago

“Very quick pleasant and efficient service.”

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Posted 11 months ago

“Very happy with booking have used you before staff are great they are honest and explain everything”

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Posted 11 months ago

“Good service from the team who understood my needs and put together a package that worked well for me.”

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Posted 11 months ago

“Booking was easy and straightforward. Will definitely be using again!”

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Posted 11 months ago

“My advisor Maddy was amazing. Talked us through everything.”

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Posted 11 months ago

“Helpfulness of Grace”

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Posted 11 months ago

“Derek from Iglu was excellent and the booking process was easy. We also got a further discount when I called. Derek also helped us pick the best balcony cabin on the ship. Would definitely recommend Iglu.”

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Posted 11 months ago

“This was my first experience with iglu cruise and could not have wished for a better experience and quality advice received from William Stacey. The process of the enquiry leading to the eventual booking of my cruise was excellent. Many thanks Iglu, I would have no hesitation in booking future cruises with your company.”

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Posted 11 months ago

“The phone assistant was very helpful and patient”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews