IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional manner and answered all of my questions with even more additional information. I wouldn't hesitate booking through iglu again.”

Helpful Report

Posted 11 months ago

“Alex was helpful and understanding and talked us through everything we needed.”

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Posted 11 months ago

“I got a quote on line but was not sure how to apply the voucher code I received for signing up to Iglu’s emails. The person I spoke to (Katie?) was very helpful, polite and knowledgeable. My cruise was finalised very quickly with the extra discount applied. Within seconds I received a confirmation email. From start to finish Iglu were very competent and a pleaure to deal with.”

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Posted 11 months ago

“Excellent customer service from Glen. He was very helpful with answering all my questions and providing us with all the information about the trip we wanted to book. Thank you for giving a great experience in booking our cruise, would definitely recommend.”

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Posted 11 months ago

“Igloo have always given me a great service, valuable information and I feel secure with my booking”

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Posted 11 months ago

“She explained clearly what ever was asked and did the best for us”

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Posted 11 months ago

“Gemma, the agent I dealt with was really professional and helpful. She explained everything and went out of her way to make the booking process really easy.”

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Posted 11 months ago

“Excellent service from agent Kerry.”

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Posted 11 months ago

“This is the 3rd cruise I have booked with Iglu and I have always found them to be very professional and helpful”

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Posted 11 months ago

“We got all the answers we needed Janet new her stuff which made it easy for us to get all the answers/ queries we had”

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Posted 11 months ago

“The Iglu representative was extremely helpfull and knowledgeable and was attentive to our needs. The booking process was very easy.”

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Posted 11 months ago

“Glen was fantastic, very helpful and got the best flights for our cruise”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“Very easy website to use booking straightforward.”

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Posted 11 months ago

“Richard was amazing, he was really helpfull and gave me lots of great advice. He was patient and answered all my questions. He was very friendly and easy to speak with. Would totally recommend anyone to book with Richard. Would love to say a huge thank you to him.”

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Posted 11 months ago

“Excellent service, à quote within a couple of hours. Phone answered quickly, lots of information given regarding our trip. Very helpful, managed to answer our queries which resulted in me booking our holiday. Not a straight forward booking as has lots of elements.”

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Posted 11 months ago

“Cate was very helpful and professional After all day trying to get a deal through other companies 10 mins on phone to cate and booked at the price I wanted. Could not praise enough”

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Posted 11 months ago

“Katie made the booking process easy to go through an helpfull”

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Posted 11 months ago

“Excellent Customer Service. Happily looked at all the avaialble options to provide me with an accpetable deal”

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Posted 11 months ago

“Great information supplied throughout the call. Agents perseverance in matching our needs was superb. Thanks to Riannah.”

Helpful Report

Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews