IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephone system clear on response and call back. Agent very helpful and friendly Information explained.”

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Posted 11 months ago

“Wendy was very helpful, very informative and made the whole process very easy”

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Posted 11 months ago

“I spoke with Lynn and Maddie and they were both lovely to speak to and helpful with every query I had”

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Posted 11 months ago

“Very good service”

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Posted 11 months ago

“Great customer service. Karena went above and beyond her duties to find the the right cruise. I would reccomend them to family and friends.”

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Posted 11 months ago

“Joe was excellent .”

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Posted 11 months ago

“The cruise expert was extremely helpful and knowledgeable about his subject. The whole process was made very easy because James was so good.”

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Posted 11 months ago

“It was very helpful to speak to someone whose was very patient and helpful, Kyle was patient and explained everything to me clearly. Thank you”

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Posted 11 months ago

“Very patient and helpful with a not very tech savvy customer”

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Posted 11 months ago

“Very very helpful”

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Posted 11 months ago

“I have used Iglu previously to book a cruise and once again the whole process of making my booking was very easy. I did have trouble with my payment but that was quickly sorted out by Alex, who then helped me to complete the booking over the telephone very easily.”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“Very easy website to use booking straightforward.”

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Posted 11 months ago

“Katie made the booking process easy to go through an helpfull”

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Posted 11 months ago

“Derek from Iglu was excellent and the booking process was easy. We also got a further discount when I called. Derek also helped us pick the best balcony cabin on the ship. Would definitely recommend Iglu.”

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Posted 11 months ago

“Mark was very helpful and made everything so much easier”

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Posted 11 months ago

“Easy to book cruise online”

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Posted 11 months ago

“Great customer service along with great prices!”

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Posted 11 months ago

“Mark was brilliant in explaining and arranging our holiday Cruise to Austrailia. It certainly takes the stress out of arranging everything including transfers from hotel to ship etc. Flights and hotels and what visas required. First time used Planet cruise/Iglu wouldn't hesitate to use again.”

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Posted 11 months ago

“Beth communicated really well, very helpful. Would definitely book with iglu again.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews