IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great agent. Wonderful work ethics and the best help. Nothing is a problem thank you so much Jacob”

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Posted 10 months ago

“Good straight forward booking with Marie polite and good quality conversation made booking straight forward”

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Posted 10 months ago

“Rihanna was professional, patient and very helpful with my cancellation and rebooking scenario. A pleasure to deal with.”

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Posted 10 months ago

“I find it rather frustrating that I am expected to extol the virtues of a company after only purchasing a holiday on line. How about a review after our holiday has finished? Doesnt that make more sense? Booking the holiday was easy enough (thanks to my daughter in law who has previously been on a P & O Cruise) Without her help we could have been allocated a cabin next to the bins (lol) Anyway our cruising experience takes place in September 2026 so we only have 22 months to wait. Tell you more if Iglucruise will allow me to nearer the date.”

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Posted 10 months ago

“Karena was very helpful and rang me back when promised .Would use again”

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Posted 10 months ago

“Excellent customer service from Grace knew what she was talking about and was very helpful will speak to her again for all our future cruises was having trouble trying to book on line but she sorted it at the on line price well done Phil and maureen”

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Posted 10 months ago

“Iglu's Charlotte Bladen was very personable and highly professional in handling our not-so-simple requirements, resulting in the perfect booking. She has even more patience than I have in handling my wife's many questions!”

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Posted 10 months ago

“Jack was so professional and booking the cruise was just straight forward and easy With him”

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Posted 10 months ago

“John very nice and helpful”

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Posted 10 months ago

“Very pleasant and experienced Booking Agent. Thank you Eric”

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Posted 10 months ago

“Really good communications. Adam Walker was great to deal with. Really helpful and not pushy at all. Phoned back on time every time we made an appointment. Since booking the communication has been very informative. Just two years to wait now for the cruise!”

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Posted 10 months ago

“Really helpful and friendly service. Very knowledgable and answered all of my questions. I got a few quotes and Igloo were the best price.”

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Posted 10 months ago

“Steven talked us through every step and was patient and professional even after he priced up three different options before we settled on the one for us.”

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Posted 10 months ago

“Very helpful and informative staff. Gave good advice.”

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Posted 10 months ago

“Really informative. Explained everything clearly and took time to answer my questions. Great service and great price”

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Posted 10 months ago

“Grace was amazing. Didn't try to push anything. So helpful with cabin location, dietary requirements etc. Will definitely book again. She was lovely. Thank you”

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Posted 10 months ago

“Leanne was so helpful. I have booked this holiday with confidence. Leanne explained everything to me. This is the second time I have used Iglu and if this cruise is like the previous one, we will not be disappointed. Highly recommend Leanne, a friendly, cheerful lady. Thank you so much for your help Leanne.”

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Posted 10 months ago

“Very tentative staff not pushy at all gave us plenty of time to decide. Communication 10 out of 10. Price was comparable to other travel companies if not better.”

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Posted 10 months ago

“Booking a cruise through Iglu was very easy, their representative was very helpful and able to suit the trip to ourselves”

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Posted 10 months ago

“The representative from igloo cruising was extremely friendly and helpful. He made booking a stress free experience and explained everything clearly and I would definitely book through them again. Highly recommend them if you are thinking of booking a cruise”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews