IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amber was fantastic and couldn’t do enough to help me and to make the whole experience a pleasure. She went above and beyond to make sure everything was just right for our holiday.”

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Posted 10 months ago

“Excellent all round, friendly helpful cruise experts, very happy”

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Posted 10 months ago

“Our booking experience was excellent. After our initial enquiry, Iglu had answered our questions and come back with an acceptable quote within 24 hours.”

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Posted 10 months ago

“Naomi was such a help. Brand new to cruising and she answered lots of questions no matter what they were about. So helpful”

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Posted 10 months ago

“Paul / Jo were both excellent in dealing with our queries. Patient and efficient.”

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Posted 10 months ago

“When the new Winter 26/27 cruise offerings started to come in I saw a good one for Dec26, which was being offered by Iglu, and decided to go with it. Then I found an equally good offering for Dec25 but which was better value direct with the cruise line. I had to forego the Dec26 cruise because it was out of timescale with the earlier one (it's best value to get annual insurance and run two cruises on one policy). Iglu were understanding and I thought it was a shame to have lost that good deal for Dec26, but then they offered me an even better deal for Nov26, which takes in the annual policy. Throughout, Iglu have been very understanding and helpful, and I will always look at their website first before I book any future cruises.”

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Posted 10 months ago

“I have a cruise booked already, wanted to book another couple on the cruise. Charlotte done this professionally, answered all my questions. Just waiting for 2 answers, which was out of Charlotte control at the time of booking. But will get back to me with a reply”

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Posted 10 months ago

“Really helpful. Prompt responses. Good attitude towards customers. Very informative, emails to keep you up to date.”

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Posted 10 months ago

“Easy booking and better price than direct with P&O.”

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Posted 10 months ago

“So efficient. Call back was on time and such a lovely person. Grace knew what I wanted and managed to get us a very good deal on our cruise with Fred Olsen. A real delight to talk to someone who knows her job so well.”

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Posted 10 months ago

“Impressed by Leanne's clear, concise reply to our information requests and her ability to quickly confirm our airport choice was possible. It was a pleasure to book our holiday through her.”

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Posted 10 months ago

“Dom was very helpful, pleasant and informative. Great!”

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Posted 10 months ago

“Great price for the cruise and great customer service too”

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Posted 10 months ago

“Jon Bull was our travel specialist, he was at all times, polite, informative and very helpful”

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Posted 10 months ago

“Amazing personal service. Many thanks Millie, appreciated.”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“The travel advisors were extremely polite and helpful. They were able to answer all my questions and tailored our cruise holiday for our requests. The booking was a smooth process and all communications prompt and efficient.”

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Posted 10 months ago

“Helpful friendly team Not pushy sales people Would definitely use again.”

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Posted 10 months ago

“Charlie at Igloo was great - Very pleasant and helpful. Made our booking easy and explained everything clearly.”

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Posted 10 months ago

“Angela at Iglu Cruises was extremely helpful and professional making a booking for 5 cabins on our celebration cruise.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews