IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seb was very helpful in explaining issues, answering questions and negotiations on price.”

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Posted 10 months ago

“Cate was so helpful and so pleasant, it was an absolute pleasure dealing with her ! She answered all my questions and provided me with the information I required very quickly and to my complete satisfaction”

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Posted 10 months ago

“Great service and lot's of useful updates. The team are so friendly genuine and fun well done and keep it going”

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Posted 10 months ago

“Knowledgeable”

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Posted 10 months ago

“Had a call back from Liam who was incredibly helpful and knowledgeable. The whole booking experience went very smoothly.”

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Posted 11 months ago

“Quick and easy to book, lots of helpful advice. Supportive follow up calls.”

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Posted 10 months ago

“the booking was done without any fuss and extremely efficiently. the lady was very pleasant and helpful. full marks.”

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Posted 10 months ago

“Very helpful and knowledge staff”

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Posted 9 months ago

“Mark Saxton was excellent - to the point and didn’t push me. He answered everything he could given the cruise is way way off. No phaffing”

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Posted 11 months ago

“Really helpful staff member phoned regarding the cruise and provided clear, concise, helpful advice.”

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Posted 10 months ago

“Speedy and clear online booking process, which included a decent discount.”

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Posted 10 months ago

“So helpful, wouldn't hesitate to use them again when booking a cruise.”

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Posted 10 months ago

“I normally book online by my self, but this time I had a few questions, so I asked for a call back from Iglu cruises, it came swiftly and the lady went through the whole booking with me answering my queries no problem. Five stars for Iglu customer service.”

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Posted 10 months ago

“Charlie was brilliant on the phone.Answered all my queries, nothing was too much trouble for him to sort. Dealt with very professionally & ended up booking a cruise with him.”

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Posted 10 months ago

“Very polite, helpful and knowledgeable when making the booking.”

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Posted 10 months ago

“They offered a deal that wasn't available from P&O. It was very easy to book.”

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Posted 10 months ago

“Great talking to Glen very helpful explanation of all aspects of my booking”

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Posted 10 months ago

“Had a great experience with both Seb and Katie. Sorted me out with a great deal on our very first cruise. Really helpful. Can't wait to start our trip. Thank you”

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Posted 10 months ago

“We called Danielle direct as we had booked with her before. She checked various flight and cabin options for us and nothing was a problem for her.”

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Posted 10 months ago

“Jamie was helpful and understood what we wanted”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews