IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Antony at Iglu Cruise, was very helpful and knowledgeable. He helped design a bespoke holiday to meet our needs. We appreciate his help and support in arranging our holiday of a lifetime. A professional service.”

Helpful Report

Posted 10 months ago

“Friendly professional and courteous service”

Helpful Report

Posted 10 months ago

“Helped to sort out the best possible cabin for our budget. Very polite and helpful person.”

Helpful Report

Posted 10 months ago

“I have booked my cruise with iglu many times and always have found them very helpful and polite and courteous on the phone very happy with the way they handled my booking, Michael Davies”

Helpful Report

Posted 10 months ago

“Jack was so professional and booking the cruise was just straight forward and easy With him”

Helpful Report

Posted 10 months ago

“So easy to talk nothing was too much trouble very helpful. Always booked our cruise holidays with iglu and will continue to do so. Well done Iglu”

Helpful Report

Posted 10 months ago

“Iglu cruises always do their best to beat any quotes for loyal customers. They're always friendly and helpful on the phone. Thanks again for sorting our upcoming cruise.”

Helpful Report

Posted 10 months ago

“Easy to book online”

Helpful Report

Posted 10 months ago

“I have booked through Iglucruise before and always found it very straightforward and this time was no different. James was very helpful and happy to answer all my queries. He even recovered my peninsula number for me which I had forgotten. Thank you Iglucruise.”

Helpful Report

Posted 10 months ago

“John very nice and helpful”

Helpful Report

Posted 10 months ago

“Only made the booking so far. The website is easy to use. Lots of cruises to look at. Great prices.”

Helpful Report

Posted 10 months ago

“Trying to book on-line was seemingly straightforward but not so when some information did not tally with the 'front page' summary. Therefore, telephoned and the booking process was then very easy when speaking with an agent (John).”

Helpful Report

Posted 10 months ago

“Great communication very helpful will use again”

Helpful Report

Posted 10 months ago

“Great price. Very helpful and easy to book.”

Helpful Report

Posted 10 months ago

“Derek made experience easy and smooth, very happy with service received, would recommend”

Helpful Report

Posted 10 months ago

“Helen was great, friendly, efficient and very helpful. Everything booked quickly and all options thoroughly explained.”

Helpful Report

Posted 10 months ago

“Prompt call back at time requested. Iglu staff member was knowledgeable and efficient in dealing with request. Booking was completed easily and all queries were covered.”

Helpful Report

Posted 10 months ago

“Great customer service from Berni who was very helpful re-arranging my booking”

Helpful Report

Posted 10 months ago

“When the new Winter 26/27 cruise offerings started to come in I saw a good one for Dec26, which was being offered by Iglu, and decided to go with it. Then I found an equally good offering for Dec25 but which was better value direct with the cruise line. I had to forego the Dec26 cruise because it was out of timescale with the earlier one (it's best value to get annual insurance and run two cruises on one policy). Iglu were understanding and I thought it was a shame to have lost that good deal for Dec26, but then they offered me an even better deal for Nov26, which takes in the annual policy. Throughout, Iglu have been very understanding and helpful, and I will always look at their website first before I book any future cruises.”

Helpful Report

Posted 10 months ago

“Great service as always with iglu cruise.I use iglu for all our cruise holidays -extra discount added aswell during the call. AAA service ?”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews