IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate,so easy to book the cruise and cabin what you want and pay a low deposit”

Helpful Report

Posted 10 months ago

“Did what i asked for and offered advice.”

Helpful Report

Posted 10 months ago

“Ive booked a few cruises with Iglu and this time Jamie (Doherty) dealt with us,He was friendly and helpful and made the booking process easy and will be booking more cruises with Iglu”

Helpful Report

Posted 10 months ago

“Anthony was great - so very helpful as Im first time cruiser and the website crashed when I tried to pay then my cabin was sold - he helped me get assigned another cabin.”

Helpful Report

Posted 11 months ago

“Perfect Sarah thanks for make the booking process a quick and easy process.”

Helpful Report

Posted 10 months ago

“Friendly and helpful staff.”

Helpful Report

Posted 10 months ago

“Achieved our bookings very quickly and set up two accounts which we found difficult on line.”

Helpful Report

Posted 10 months ago

“Amanda , the rep who sorted out the cruise for us really went out of her way to be helpful and ensure everything was covered . She was friendly thoughtful as well as very professional. So thank you”

Helpful Report

Posted 10 months ago

“I have a cruise booked already, wanted to book another couple on the cruise. Charlotte done this professionally, answered all my questions. Just waiting for 2 answers, which was out of Charlotte control at the time of booking. But will get back to me with a reply”

Helpful Report

Posted 10 months ago

“Gemma was very helpful and patience with me when booking my cruise. She found answers to all my questions, of which I had many, satisfying me that what I wanted was booked. This is the 6th cruise I have booked through Iglu and they have continued to provide an excellent customer service. Iglu will always be my first choice of travel agency for cruises.”

Helpful Report

Posted 10 months ago

“The Agency Beth who deal with my booking for this trip is very friendly and helpful!”

Helpful Report

Posted 10 months ago

“Good customer service and helpful advice from Daniel Forsyth”

Helpful Report

Posted 10 months ago

“we asked for a quote and it was sent not long afterwards , we were very pleased with the price we received and booked later that day when she called us back”

Helpful Report

Posted 9 months ago

“Really helpful. Prompt responses. Good attitude towards customers. Very informative, emails to keep you up to date.”

Helpful Report

Posted 10 months ago

“Amazing customer service! Staff so knowledgeable and super friendly! What a great start to an amazing cruise!”

Helpful Report

Posted 10 months ago

“My cruise had been cancelled by Marella. The assistant was very helpful and assisted me to rebook another cruise helping to get me the best deal possibl and dealt with Marella at the same time It did take a while but was done efficiently”

Helpful Report

Posted 10 months ago

“Jessica was very pleasant, helpful and efficient in dealing with our query.”

Helpful Report

Posted 9 months ago

“Very helpful in booking our cruise”

Helpful Report

Posted 10 months ago

“Bernie in the retention team was first class. Helpful, informed and very amenable”

Helpful Report

Posted 10 months ago

“Excellent assistance from start to finish”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews