IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressive personalised service with a sterling customer care. It was refreshingly old worldly to have a helpful agent guide you through every step of your future holiday (thank you, Seb!), offering useful tips and knowledge based advice. My booking experience exceeded all expectations and I cannot recommend them enough! Just call Iglu. And ask for Seb?”

Helpful Report

Posted 10 months ago

“So polite and helpful wasn't rushing me at all.”

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Posted 10 months ago

“Lynn, our personal cruise expert, was very helpful and professional Easy to navigate website Competitive pricing”

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Posted 10 months ago

“After having my original cruise cancelled Bernie and the team were really helpful with an alternative, and Iglu didn't charge any price difference for the new cruise date which was more expensive. I received quick responses to my queries and concerns.”

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Posted 10 months ago

“Monica was knowledgeable and answered our questions and pleasant”

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Posted 10 months ago

“Ian was extremely helpful and helped me choose a cabin just where I wanted to be on the ship Thank you IgluCruise”

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Posted 10 months ago

“Leanne was very helpful from our first contact until our booking which took a few days for us to decide Can’t thank her enough for being patient with our changes but we got there in the end”

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Posted 10 months ago

“Ian provided various quotes & was always willing to meet our varied requirements”

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Posted 10 months ago

“Helpful and patient”

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Posted 10 months ago

“Naomi was such a help. Brand new to cruising and she answered lots of questions no matter what they were about. So helpful”

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Posted 10 months ago

“The consultant was great, attentive and knowledgeable. He had lots of time for us to decide exactly what we wanted and we were not rushed in any way. We got a great deal and are very pleased.”

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Posted 10 months ago

“Quick , no fuss & efficient , friendly”

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Posted 10 months ago

“As always you are all very helpful, polite and nice to talk to.”

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Posted 10 months ago

“Extremely helpful. Could not have expected better. Ten out of ten.”

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Posted 10 months ago

“I contacted uglu via email. Arranged for a phone call and great guy Jacob called. He answered all my questions and gave me really good input. And then i was very happy to book my cruise. So thankyou Jacob at Iglu.”

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Posted 10 months ago

“Paul / Jo were both excellent in dealing with our queries. Patient and efficient.”

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Posted 10 months ago

“James was excellent. Called back straight away. Helped with my booking all through the process,”

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Posted 10 months ago

“Lovely lady who was very helpful when booking our cruise for my daughters birthday. Really looking forward to next year”

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Posted 10 months ago

“Sarah was Very helpful and not pushy. She contacted me when she said and talked me through the whole process.”

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Posted 10 months ago

“I spoke to Mark and he was very friendly and helpful. I felt his knowledge was great and he gave me lots of information that was his experience, and was more than the basics.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews