“Everything is great except the automatic refills seem to be creating a stockpile. Not sure how to delay them more to avoid the stockpile. I guess I will just call.”
“Mostly a great experience. One time my medications didn't ship out the time they usually do and they had to overnight it after I contacted them. Since it's such an important like of business, it's difficult to be lenient on oversights.”
“All products are shipped very good. I have a concern regarding I’m receiving the products earlier than expected. Please inform me as to why. I have almost 2 unused prescriptions. Thank you.”
“Great prices!
First order had a $100 discount code. One prescription med was not carried at Chewy’s but, was at Koala. Aldo, her analgesic, prescription med costs about a third of the price as Chewy’s. My only complaint would be that I did BOT receive confirmation that Koala had received the prescription from my vet when I was told I would. So, I had to initiate. On the other hand, my first shipment included a handwritten note and Koala bandana.”
“Issue I had was that there was nowhere for me to say how my cats get their medications. They may get one a day, but it is half in the morning & half in the evening ( every 12 hours). I also didn't know that I had to contact you after I made my order to get the personalized presorted pouches. As I am not the only one giving them medication it would be so much easier.”
“About every other order is correct. You are supposed to send me 135 pills a month, 90 full and 45 half pills. Half of the time you give 135 full pills, none cut in half. Other than that you have great service.”
“I thought your packaging was really great and I appreciate how you sent the bandanna for Millie. I will continue to use your company as long as your prices stay competitive.”
“Very easy ordering. Did take longer than I expected to get the script but that could be from the vet. Overall, a very nice and easy company to deal with.”
