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More Handles Reviews

4.9 Rating 4,058 Reviews

99 %

of reviewers recommend More Handles

Company Reviews

Product Reviews

4.9

Based on 4,058 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

More Handles 5 star review on 10th April 2024

More Handles 5 star review on 10th April 2024

More Handles 5 star review on 10th April 2024

More Handles 5 star review on 9th April 2024

More Handles 5 star review on 27th March 2024

More Handles 5 star review on 6th February 2024

More Handles 5 star review on 5th February 2024

82

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased handles for our kitchen. We had to send back handles twice for being damaged or scratched and it took us weeks to get these replaced, this was after a few emails chasing for an outcome. All in all we paid two lots of extra postage due to damaged handles. The service although polite was slow. Handles were fine for the money. They were only £4/£5 per handle so nothing amazing. I would think twice before using again though. Edit: After leaving this review more handles got in touch with me to discuss what happened and refunded the postage costs, which was really my biggest issue. I work in hospitality and I would have just put this review down to a customer being fussy, moaned about them and moved on. To get in contact with me was a really great touch, and having read their reviews I can see they are normally a 5 star company. Its easy to make a mistake from time to time. Great aftercare.”

Posted 5 years ago

“Service was brilliant with brilliant delivery time. Shame that that 20% of the 35 handles were marked or scratched. Perhaps we were unlucky.”

Posted 5 years ago

“Good price when you have 22 kitchen cupboards to do, and the ones l chose were just a little different from the usual of that style. No complaints here yet, and would look at the site again for other handles.”

Posted 5 years ago

“Very nice people on the phone and helpful. Website was easy first time I ordered but next time I ordered I found it difficult to navigate because first it didn't recognise my email then it said I was already registered with my email. I ordered by phone instead. A lot less hassle. Very happy with the unfinished brass cupboard handles. Had to pay for delivery which I don't like doing but couldn't find a shop selling these items.”

Posted 5 years ago

“The quality of the handles is fine. There was a little delay in delivery as they weren't in stock, it would have been 5 stars, if I had been kept informed along the way. I would certainly recommend the company though.”

Posted 5 years ago

“There was a small problem with one of the items delivered but the fault was rectified quickly. Overall a good service and good products.”

Posted 5 years ago

“No problems, handles look great and are easy to fix in place, was kept up to date regarding delivery and have since ordered again. Lost one star because delivery is a bit steep if you're only ordering one or two but works out well if you're getting multiples.”

Posted 5 years ago

“Very pleased with the products and reasonably priced also. Was disappointed with the long wait initially due to the product being out of stock yet there was no communication regarding this till I chased the order up. Once the goods were in stock the order was processed speedily and arrived in good time even here in New Zealand.”

Posted 5 years ago

“A great company to deal with. I had a couple of issues with a particular product, but they were very helpful in sorting it out.”

Posted 5 years ago

“Easy to order online delivery very prompt and informed about everything from order and delivery”

Posted 5 years ago

“Very easy to use”

Posted 5 years ago

“No hassle, clean delivery, spot on!”

Posted 5 years ago

“Good selection at competitive prices, quick delivery, overall happy with service.”

Posted 6 years ago

“Helpful and pleasant. My first order was faulty and it took a bit of work to ensure i didn’t pay extra postage. Good prices. Good choice of products. Well done”

Posted 6 years ago

“Replacement latch arrived very promptly, which was good. However, I do wonder why the dimensions of these sorts of replacements cannot match the latches they are to replace. The front plate has an extra bow that means there is a danger of the latch catching the door frame. The movement of the latch is restricted by a small "runner" outside the casing. this meant I had to bore into the hole to enlarge the top area, before ti would operate smoothly. Finally, the fixing holes were about a millimetre further apart then the broken one. I managed to get that to work, but with some difficulty. So, great latch and speedy delivery, but I wish that the manufacturers would agree upon and stick to the exact same dimensions!!”

Posted 6 years ago

“Great product, bit of delay in receiving it though”

Posted 6 years ago

“The order was taken easily enough, and quickly dispatched. But the goods just aren't fit for purpose. We'd bought a single covered escutcheon with the view to buy a load more if we liked it. But it was useless. The cover just won't move. It's far to stiff. If I use all my might, I can just about shift it slightly to the side, but it's a very difficult operation, and nowhere near the smooth, one-handed operation it should be. It's a shame, because the escutcheon looked great... just didn't work! *****EDIT***** Since posting the review, MoreHandles have been back in touch and sent out a replacement escutcheon, so for their great customer services I'm giving an extra star, bringing them up to Average. But unfortunately although the replacement escutcheon is less stiff, it still doesn't swing freely, making it difficult to get the key into the keyhole with one hand. So I won't be going ahead with the purchase of enough for all the doors in our house. *****EDIT AGAIN***** They've got in touch with me again, and this time since I still wasn't happy with the escutcheon, they've refunded my money (inc. postage fees). While it's still a shame that the escutcheons are no good (thus one star lost), I can't really fault their customer service. I'm not sure what more they could have done!”

Posted 6 years ago

“good service”

Posted 6 years ago

“Very prompt service and very good value. Unfortunatly the handles would not work on our drawers so had to send them back which was easy to do. Although we had to pay for the returns considering the actual cost we still got back more than half the cost, thought this was good. Would defently use this site again and have recommended it to friend and relations. Would have given it 5 star if returns had been free.”

Posted 6 years ago

“I ordered one handle initially to test the fit, this works out quite expensive and it would be good if they could apply a bulk discount to the single purchase if you subsequently order a large number. The quality and service is first class, there website informative and easy to navigate. Well recomended.”

Posted 6 years ago

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More Handles is rated 4.9 based on 4,058 reviews