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Neverfail Spring Water Reviews

3.2 Rating 248 Reviews
55 %
of reviewers recommend Neverfail Spring Water
Read Neverfail Spring Water Reviews
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Phone:

13 30 37

Email:

info@neverfail.com.au

Location:

40, Mount Street,
North Sydney
2060

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Anonymous
Anonymous  // 01/01/2019
Good service no drama happy with neverfail
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Posted 3 years ago
Happy with the service.
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Posted 3 years ago
Always on time, reliable efficient service and really affordable :)
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Posted 3 years ago
I love my never fail water system, always have nice cold refreshing water on hand thanks.
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Posted 3 years ago
great team
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Posted 3 years ago
We love the refreshing taste of Neverfail water. My children, and now my grandchildren will drink a lot more water as it’s easy for them to access and the taste is great. The delivery guys are always friendly and if I ever forget my bottles, he usually leaves the same number as our normal delivery. On the odd occasion that we run out, the company is flexible with getting us an extra bottle outside of our normal delivery times. Thanks heaps to this great company 👍🏼👍🏼
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Posted 3 years ago
Horrible customer service. Cancelled my service completely due to their unprofessionalism
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Posted 3 years ago
I am a very!! long-time customer of Neverfail - from before it even became Neverfail. It has always been customer-friendly - in fact customer focused is a better description. The delivery people are so helpful, obliging, and cheerful; the administration staff equally so. I do have some qualms about the way all businesses clearly are moving us, the customer, to deal with queries/communication through technology mainly. Fine if one is proficient in its use... a stressful, time-consuming disaster if one is not.
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Posted 3 years ago
The team is fantastic let down a bit by changes to the IT system
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Posted 3 years ago
Haven’t been delivered water for awhile been charged twice on multiple times no one wants to know about it no support
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Posted 3 years ago
Been using everfail water for many years hear in Gladstone for 4 years and on Bri ie is ll and for about 5 years ot best tasting water on the market and wiĺ continue to use it. THE DRIVERS ARE VERY COURTEOUS AND HELPFUL AND will put water out of sun if I am not home
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Posted 3 years ago
I have been with Neverfail for a very long time, years and years I have always found them to be absolutely reliable.. Could not do without the service Thank you Neverfail
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Posted 3 years ago
I don’t do direct debits so will have to close my account when I can’t pay by EFT. At present, I pay as soon as I get the tax invoice. Melanie RUMBALL. I am not John, I don’t know who that is. That’s what you want to label my review.
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Posted 3 years ago
I found that even if I requested a change to my order by phone or using the online chat they never got it right. On more than one occasion.
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Posted 3 years ago
Worst company I ever dealt with
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Posted 3 years ago
Prompt service when requesting top up. The ease of having cold water on tap is an advantage for my sporting family who are on the go.
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Posted 3 years ago
I've been a Neverfail Customer for over 20 years, I value clean water above everything, I wouldn't drink anything else..
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Posted 3 years ago
Feel a bit sorry about our delivery driver, (Tex). Such a big area to cover. Pity that Tex does not have someone else doing delivers in Maryborough or other outlying areas. Would ease his workload a bit.
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Posted 3 years ago
Great service but would like a docket to know the exact amount the bill is & how much I'm in credit. This made it easier to pay. Cheers Jill
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Posted 3 years ago
We have been using Neverfail Spring Water for around a decade and have always been happy with their service.
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Posted 3 years ago
Neverfail Spring Water is rated 3.2 based on 248 reviews