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Neverfail Spring Water Reviews

3.3 Rating 242 Reviews

56 %

of reviewers recommend Neverfail Spring Water

Company Reviews

Visit Website

Phone:

13 30 37

Email:

info@neverfail.com.au

Location:

40, Mount Street,
North Sydney
2060

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i have been a customer for 10 years then they started to change payment methods and each time we went along to the last time they wanted direct debit order we asked for any other method but they said if we dont like it we can take our business somewhere else .So we terminated or cotract Never Fail said they would pick up their cooler up the next delivery date so we put out the machine and empty bottles to be picked up .We were home all day ,later i went out to see that they had delivered 2 more full bottles .I phoned them up to notify them that i terminated my contract .They argued that were not in the wrong .Never Fail said that they would come and pick up the machine and bottles. To day it is a week later and the machine and bottles are still standing in my garage ?That s why companies go under because their is no customer care or follow up shame on you Never Fail 😠”

Posted 2 years ago

“IMPOSSIBLE TO EVER LEAVE”

Posted 2 years ago

“I have always paid $10.20 for a 15litre water delivery received invoice today they are now charging $13.20 I have gone back through emails nothing says a price increase how sneaky I’ll be changing supplier”

Posted 2 years ago

“Neverfail spring Water taste great and makes a taster coffee”

Posted 2 years ago

“We are happy with delivery service. Cheers Jan.”

Posted 2 years ago

“The bill is mistaken frequently”

Posted 2 years ago

“I find it awesome. The water is awesome. Gets delivered so i no need to go and get it anywhere else.”

Posted 2 years ago

“great service, always on time and the water is good.”

Posted 2 years ago

“The delivery and water are as required, the Neverfail website and billing is not very good. When first logging in the invoice information always in incorrect (a month or two behind) and there is never a next delivery date on the notification or on the website. If you can find the delivery schedule there is no legend to advise what the coded dates are.”

Posted 2 years ago

“very reliable”

Posted 2 years ago

“Good service . Paid my statement by bpay every single time it was received however will be cancelling the service now you can only opt in for direct debit.”

Posted 2 years ago

“I have been with Neverfail Springwater for years and I have always payed my account on or before time. Myself I do not like Direct Debit as I like to have control of my own account. So if this happens I will probably cancell my account.”

Posted 2 years ago

“We are happy with the product itself but so many mistakes and delivery, payment issues even we keep calling as online setting or chat was also didn’t work properly. Never right... e.g. suddenly text reminder stopped so asked to remind again, did not fixed, so asked the deliver guy, not fixed even he said he would l tell the team, so had to ring again, Delivered wrong number bottles (ordered 5 bottles and getting 5 for few months then suddenly got 8 bottles and charged. so had to ring, I’ve clearly been told he will fix, then got 6 bottles!!! It’s all frustrating! Just a joke!!!”

Posted 2 years ago

“I have had bottled spring water delivered to my home since 1988 - the company supplying at that time was taken over by Neverfail. The water has been of a consistently high quality & the service reliable through out the years. Having cool odourless water dispensed from a cooler encouraged my children & now my grandchildren to drink the Neverfail water in preference to any other less healthy beverage. The smell & taste of tap water is quite awful by comparison.”

Posted 2 years ago

“Good service no drama happy with neverfail”

Posted 2 years ago

“Happy with the service.”

Posted 2 years ago

“Always on time, reliable efficient service and really affordable :)”

Posted 2 years ago

“I love my never fail water system, always have nice cold refreshing water on hand thanks.”

Posted 2 years ago

“great team”

Posted 2 years ago

“We love the refreshing taste of Neverfail water. My children, and now my grandchildren will drink a lot more water as it’s easy for them to access and the taste is great. The delivery guys are always friendly and if I ever forget my bottles, he usually leaves the same number as our normal delivery. On the odd occasion that we run out, the company is flexible with getting us an extra bottle outside of our normal delivery times. Thanks heaps to this great company 👍🏼👍🏼”

Posted 2 years ago

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Neverfail Spring Water is rated 3.3 based on 242 reviews