Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've really enjoyed our experience with Pinwheel. Our daughter hasn't, but that's because she wants more than we're willing to give. We appreciate that the device can "grow" with her.”

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Posted 10 months ago

“Rizza was absolutely amazing! She answered all my questions in great detail and helped me in ordering a new phone for my son!”

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Posted 10 months ago

“Good but some aspects don’t work consistently, location can be effected by putting battery saver on by the kiddo”

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Posted 10 months ago

“Julia was terrific. Patient and knowledgable. Her directions were clear and concise. Thank you.”

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Posted 10 months ago

“Faith R was SUPER kind and professional. She walked us through until the full solution of the issue”

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Posted 10 months ago

“We love pinwheel and I wish other parents would get onboard with no social media”

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Posted 10 months ago

“Faith was great! She got everything working and my son is very happy.”

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Posted 10 months ago

“Very easy to interact with customer service, friendly people! And even more important: Quick and accurate responses. The platform itself is really easy and I’ve seen consistent improvements over the years as well.”

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Posted 10 months ago

“Great customer service, great phone that my kids can't "jailbreak." Worth every penny for the peace of mind that my girls won't be bullied or fall into the social media abyss. Priceless.”

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Posted 10 months ago

“It's been a great service and fits our needs. My only complaint is the phone can be buggy sometimes. I'll add apps and it will take days for them to get on the phone.”

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Posted 10 months ago

“The agent was helpful”

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Posted 10 months ago

“Thank you for the speedy resolution to my issue!”

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Posted 10 months ago

“Chen B is professional, knowledgeable and helpful!”

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Posted 10 months ago

“It’s been helpful in protecting our children, one who is special needs.”

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Posted 10 months ago

“Julia and Jesse have been amazing live chat IT help. We have 5 phones and despite all of the hiccups and firmware issues, the team is always there to help. Thanks Pinwheel!”

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Posted 10 months ago

“I love Pinwheel!!! We’ve been customers for two years with two teenage sons using Pinwheel devices. Customer support is outstanding! I always get prompt responses and the most helpful replies.”

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Posted 10 months ago

“We've used Pinwheel for 4 years and we find it very useful to help keep our special needs teenager safe on her phone. It's wonderful that Pineheel offers the ability to increase or restrict parental control as your child grows and changes. I'd recommend it to all parents and those who care for special needs teens or adults.”

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Posted 10 months ago

“Julia was very responsive and helped me fix the problem I had fist try. She was very nice and knew what she was doing.”

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Posted 10 months ago

“Great customer service and thorough app vetting”

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Posted 10 months ago

“Excellent customer service! Very helpful and great product would recommend!”

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Posted 10 months ago

Pinwheel is rated 4.6 based on 589 reviews