Printerinks Reviews

Name: Printerinks
Address: Capital House, 25 Chapel Street, London, City of Westminster
Rating: 4.33

4.3 Rating 2,104 Reviews

82 %

of reviewers recommend Printerinks

4.3

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
NW1 5DH

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Printerinks 5 star review on 22nd April 2024

Malcolm Lewis

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

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“Everything was fine and quick”

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Posted 3 months ago

“Hi We need a VAT invoice for our order which was not provided when ordered. Requetsed for one via our account facility with you but sofar no amswer. DISAPPONTING”

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Posted 3 months ago

Dear Ehsan, Thank you for your review, and we truly apologize for the delay in providing your VAT invoice. Unfortunately, our admin site is currently down due to a proxy change, and we are actively waiting for it to become operational again. We regret not updating you sooner about this situation. Please rest assured that we will share the invoice with you as soon as our system is back up and running. Thank you for your understanding and patience during this time. Kind regards, Printerinks Team

Posted 3 months ago

“Excellent service. Cartridges arrived a day after ordering. Ink quality excellent. Will order again in the future”

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Posted 3 months ago

“Great ink and quick deliverey”

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Posted 3 months ago

“Lack of communication. Ordered 2x black cartridges and 1 x colour. There was no ink in them!! Have tried to contact you, but you haven’t answered.”

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Posted 3 months ago

Dear James, Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Unfortunately, we have not received any of your emails, and it seems there may have been an issue with the contact address used. However, I want to assure you that one of our agents has already followed up with you regarding this matter. We are committed to resolving your issue quickly and will arrange for replacements to be sent out promptly. Your satisfaction is very important to us, and we appreciate your understanding as we work to make this right. Regards, Printerinks Support Team

Posted 3 months ago

“Excellent and considerate service with particular mention of Maryam Shenaz who could have not done more.”

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Posted 3 months ago

“Good quality cartridges. Excellent delivery time”

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Posted 3 months ago

“Quick service good prices”

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Posted 3 months ago

“All OK Thank you.”

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Posted 3 months ago

“Very good service and excellent product”

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Posted 3 months ago

“Great range of products and fast service. Highly recommend printerinks.”

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Posted 3 months ago

“Brilliant service, delivered within 24 hours of ordering when I was expecting 2-3 days. Great product. Don't do much printing these days but always buy from Printerinks, top quality product.”

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Posted 3 months ago

“The cartridges were great quality, fitted properly and gave excellent results. Thank you.”

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Posted 3 months ago

“Easy ordering process super quick delivery and ink cartridges worked perfectly. Definitely ordering again when needed”

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Posted 3 months ago

“on the last 2 ocassions that I ordered some ink from Printerinks I have had problems, the first time the package was put through the house next door which is empty and more recently I was sent the wrong package”

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Posted 3 months ago

Dear Lorraine, Thank you for your feedback, and we sincerely apologize for the issues you've encountered with your recent orders. We understand how frustrating this can be. The first incident was indeed a delivery error on the part of the delivery company, and we submitted a complaint to ensure it doesn't happen again. Unfortunately, this time there was a pickup error, but we quickly arranged for the correct order to be delivered to you and the incorrect package to be collected. We sincerely apologize for the inconvenience and want to assure you that it won't happen again. Your satisfaction is very important to us, and we appreciate your understanding as we work to resolve these issues. If you have any further concerns, please don't hesitate to reach out. Best regards, Printerinks Support Team

Posted 3 months ago

“Ordered printer ink delivered 2 days later great quality and great price”

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Posted 3 months ago

“The ink cartridge does not work. When trying to return it, you are not answering my email, I still have the ink cartridge that needs to be returned Can you help”

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Posted 3 months ago

Dear Michael, Thank you for your review. We want to clarify that we never received an email from you prior to the one we received four days ago, which was on the same day you posted your review. We have reviewed the communication on your email ticket and can see that our team is responding promptly and is actively working to resolve your issue. We appreciate your patience as we address this matter. Please ensure you are using the correct email address for any future correspondence, and remember that you can also reach out to our live chat for immediate assistance. If you have any further questions or need additional help, please don't hesitate to reach out. Your satisfaction is important to us, and we are here to help. Best regards, Printerinks Support Team

Posted 3 months ago

“sorry to see that postage is no longer free”

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Posted 3 months ago

“Delivered very efficiently - but haven't used them yet. Going to be interested to see how long they last; impressed so far.”

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Posted 3 months ago

“Excellent price - prompt free delivery.”

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Posted 3 months ago

Printerinks is rated 4.3 based on 2,104 reviews