Printerinks Reviews

Name: Printerinks
Address: Capital House, 25 Chapel Street, London, City of Westminster
Rating: 4.33

4.3 Rating 2,104 Reviews

82 %

of reviewers recommend Printerinks

4.3

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
NW1 5DH

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Printerinks 5 star review on 22nd April 2024

Malcolm Lewis

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

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“The printer toner was at a great price and was shipped quickly. The toner itself works perfectly straight away. An all-around great experience!”

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Posted 3 months ago

“Quality, Service, Delivery and price all spot on, and with the discounts offered from time to time makes these cartidges good value too.”

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Posted 3 months ago

“Straightforward to order, good range of inks, good packing and delivery - no problems”

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Posted 3 months ago

“Inks supplied promptly after order, but firm contracted to deliver them (Evri) left them at the wrong address. Luckily a kind neighbour brought them to me.”

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Posted 3 months ago

“The 3 black cartridges turned up as ordered. However, I asked for 3x cartridge recycling envelopes, none turned up.”

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Posted 3 months ago

“I have been a customer of Printerinks foe some years and they have never let me down. The ordering process is strait forward and delivery is efficient.”

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Posted 3 months ago

“happy with my order, it came on time and it was the right ink will use them again”

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Posted 3 months ago

“Been a customer for a few years and continue to be delighted with the service and quality”

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Posted 3 months ago

“Excellent service and very quick delivery, at a very reasonable price. Will be purchasing all my printer inks from Printerinks in the future.”

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Posted 3 months ago

“Quick and efficient. Will be back!”

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Posted 3 months ago

“Impossible to contact you directly. Products unusable. Wrong order numbers and SKU number. No customer services. Will never use Printerinks again.”

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Posted 3 months ago

Dear Anthony, Thank you for your feedback. We’re sorry to hear about the difficulties you’ve encountered with your order and the challenges in reaching our customer service. We want to assure you that it is quite easy to contact us. Customers can reach out via our live chat feature on our website, where our team is ready to assist you. Additionally, our email address, contactus@printerinks.com, is readily available and can also be found easily through a quick Google search. We also provide contact information for our sales agents if you prefer to make a phone call. To address your specific concerns, we have identified that there are two customers with the name Anthony Hollis who have recently placed orders with us. We are reaching out to both of you to resolve any issues you may have. We take your concerns seriously and are committed to ensuring your satisfaction. Thank you for your understanding, and we hope to have the opportunity to assist you further. Kind regards, Printerinks Support Team

Posted 3 months ago

“I ordered from this company because you offered, and I paid for, next day delivery. This is a false advert from you. The product was sent to Evri the next day and delivered by them as next day delivery. In the meantime I obtained cartridges within the hour from Argos. I would NOT use this company again I would NOT recommend this company”

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Posted 3 months ago

Dear Paul, Thank you for taking the time to share your feedback. We appreciate all customer insights, as they help us improve our services. We understand that you expected next-day delivery, and we did indeed utilize Evri for your order. However, due to an unexpected stock shortage, our warehouse team was unable to dispatch your order on the same day. It was sent out early the next morning, in line with our commitment to fulfill orders as quickly as possible. While we strive to meet all delivery expectations, sometimes unforeseen circumstances arise. We regret that this situation led you to seek alternatives, and we sincerely apologize for any inconvenience caused. We have also initiated a refund for the rush delivery charges to address your concerns. We hope you can appreciate the complexities involved in logistics and understand that we are doing our best to serve our customers. Thank you for your understanding, and we hope to have the chance to provide you with a better experience in the future. Best regards, Printerinks Support Team

Posted 3 months ago

“Beware - they use Evri to deliver. Three packages in last week all taken to wrong address and Evri don't care a single bit. Poor review to Printerinks for using Evri. If they use someone else, I'd be delighted - the products are good.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your feedback. We genuinely appreciate your insights and understand your frustration regarding the delivery issues you've experienced with Evri. While we do utilize a variety of delivery services, including DPD, Parcel Force, and Royal Mail, we acknowledge that most issues tend to arise with Evri. In situations like yours, we take full responsibility and are committed to resolving any delivery problems by re-dispatching orders using a different service whenever possible. We are glad to hear that you are satisfied with our products, and we are continuously working to improve our delivery processes to ensure a better experience for our customers. Your feedback is invaluable in helping us achieve that goal. Thank you for your understanding, and we hope to serve you better in the future. Kindest regards, Printerinks Support Team

Posted 3 months ago

“Delivered on time.”

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Posted 3 months ago

“Fast delivery and good quality ink for a competitive price”

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Posted 3 months ago

“I have not received cartridge paid for”

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Posted 3 months ago

Dear Denise Surey, Thank you for your feedback. We understand your concern regarding the cartridge you paid for. We have reached out to you and are pleased that your issue has been resolved. You have already been updated with the latest information regarding your order. We appreciate your patience and understanding. If you have any further questions, please feel free to reach out. Best regards, Printerinks Support Team

Posted 3 months ago

“Extremely pleased with the price and service as always.”

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Posted 3 months ago

“excelent service and delivery as always”

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Posted 3 months ago

“Good service and value for money.”

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Posted 3 months ago

“Brilliant seevice Speedy delivery, just what we all need”

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Posted 3 months ago

Printerinks is rated 4.3 based on 2,104 reviews