Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.57

“Besides not getting the first diamond I picked, everything else was excellent!”

Posted 5 months ago

“What a great experience. And I was able to get so much for the money. I also very very much appreciate the pricing transparency. Just a great value exchange. I’ll be back.”

Ritani 5 star review on 10th December 2024

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Posted 5 months ago

“Was able to change band from silver to gold after placing order. Received on as expected. Very satisified”

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Posted 6 months ago

“Great quality, easy to use, reliable. I am a repeat customer and plan to continue purchasing with Ritani.”

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Posted 6 months ago

“My earrings are so beautiful.”

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Posted 6 months ago

“Customer service is prompt and helpful.”

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Posted 6 months ago

“In the end I am happy with the product. But after not receiving the product beyond the shipping estimate, I had to ask for status multiple times and it turned out the diamonds were not available and had to be replaced. I would have had a better experience if I were notified of the delays rather than having to ask.”

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Posted 6 months ago

“Stephanie is a great help for me ! Excellent”

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Posted 6 months ago

“Thank you for the reassuring service desk support. The experience was fantastic and the selection is amazing! Highly recommended!”

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Posted 6 months ago

“SOOOO excited to receive my ring!!!”

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Posted 6 months ago

“Amazing products awesome customer service Super helpful”

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Posted 6 months ago

“great diamond with great price”

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Posted 6 months ago

“Easy process & very responsive to questions. Did a price match for me. Overall, quite pleased!”

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Posted 6 months ago

“Good communication, lovely product, good pricing”

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Posted 6 months ago

“Great service, best prices and shipping on-time”

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Posted 6 months ago

“Amazing! Happy customer”

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Posted 6 months ago

Thank you so much!

Posted 6 months ago

“I’ve been a customer over for several years now. They always take care of me and I will continue to use them for my jewelry needs”

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Posted 6 months ago

Wooohoo! Love to hear it! Thanks Jake!

Posted 6 months ago

“Very good I am always very happy ordering from Ritani and the quality is wonderful”

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Posted 6 months ago

Thank you so much, Randy!

Posted 6 months ago

“Purchased a ring that was “in stock”. Said complete ring and diamond would be delivered to me in less than 10 days. That was the sole reason I bought from Ritani. Only after I email and ask they say the diamond is in India, then it delayed. When I call I get multiple different answers and guarantees. I switch to a smaller “in stock” diamond and I’m promised delivery two days later. Call back again after there’s no tracking and was told that’s wrong but she’ll try to make it happen. She did and I appreciate that aspect of the experience. Ring shows up missing a whole side stone. It’s not in the box so was obviously shipped that way. Take it to a local jeweler as at this point I’ve been waiting almost two weeks past the original delivery date. Jeweler finds multiple loose or broken side prongs. At this point I pay him to repair my “brand new” ring. All I get from Ritani is a “you can return it”. I won’t be sending it back to them for warranty and won’t be making another purchase through them again”

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Posted 6 months ago

“Fiance and I received our ring around a month ago. The images online didn't do the the Ritani setting that my lady chose justice. The diamond is everything we hoped for and more, at a far cheaper price than we were able to find anywhere else, and without a headache of a hunt for the right diamond. Thank you Ritani.”

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Posted 6 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Ritani Reviews