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Ritani Reviews

4.6 Rating 841 Reviews
88 %
of reviewers recommend Ritani
4.6
Based on 841 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Ritani Reviews
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Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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Ritani 5 star review on 11th July 2025
Anonymous
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 10th July 2025
Thomas Sandate
Ritani 5 star review on 21st June 2025
MOR LY
Ritani 5 star review on 26th May 2025
Sandra Clarke
Ritani 5 star review on 20th May 2025
Megan Raney
226
Anonymous
Anonymous  // 01/01/2019
Amazing service and selection. Highly recommend using their services. They will not disapoint in any way.
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Posted 4 years ago
Great communication from the whole team! Attentive to details. Beautiful work.
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Posted 4 years ago
The staff at Ritani were all extreme helpful and knowledgeable. Thank you for your help. My fiancé is very happy the ring.
Ritani 5 star review on 5th September 2021
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Posted 4 years ago
Good for Diamonds
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Posted 4 years ago
The staff at Ritani made my ring buying experience so personal and customizable. They put up with me changing the design of my ring a few times and were courteous all the time. Whatever idea I had or questions I could think of were quickly implemented or answered. My ring is beyond what I imagined and my experience is beyond the 5 star rating.
Ritani 5 star review on 28th August 2021 Ritani 5 star review on 28th August 2021
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Posted 4 years ago
Great deal on my wife’s upgrade!
Ritani 5 star review on 24th August 2021 Ritani 5 star review on 24th August 2021
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Posted 4 years ago
My experience was amazing. I'm so happy I found Ritani.
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Posted 4 years ago
The perfect place to buy a diamond
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Posted 4 years ago
Worked through chat on a solitare purchase. All of my questions and concerns were adressed. Diamond delivered on time and at a great price. Documentation complete. Wonderful experience.
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Posted 4 years ago
Sylvia M. and other staff were very patient in helping me pick my rings.
Ritani 5 star review on 15th August 2021
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Posted 4 years ago
Excellent! Looking forward to receiving the final product.
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Posted 4 years ago
Amazing customer service! Lizbeth was so very helpful, knowledgeable and patient when it comes to choosing the right diamond. Sylvia was so informative regarding the order. Thank you ladies! And last but not the least, my ring is so beautiful, can't take my eyes off of it!
Ritani 5 star review on 13th August 2021
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Posted 4 years ago
I was very pleased with this company and all of the girls that I spoke with. A special thank-you to Sylvia M and Sylvia R for all of their help and patience in helping me decide which diamond and customized setting would be perfect for my lab created diamond ring. I would highly recommend your company, very easy to deal with and the girls were so helpful. Roxanne
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Posted 4 years ago
Just stunning! I could not have found this diamond from any local jeweler in my city for this remarkable price.
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Posted 4 years ago
The people I worked with to get the perfect ring for my fiancé were so helpful! I researched every detail of the diamond, even down to details local jewelers were rather confused by. At Ritani they listened and offered fair advice, even advising me to get a diamond that was slightly cheaper and an overall better value. When it came time to buy the ring and ship it they reached out to me through your the whole process (which is good considering the cost). Overall I was amazed at how easy it was to find the exact ring and band I wanted and I knew my fiancé would love. And love it she did. Five out of five stars for Ritani from me.
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Posted 4 years ago
Ritani was everything I was looking for! Their customer service was amazing and prompt. My ring is absolutely beautiful and just what I was hoping for. The packaging was really nice, and it came in the time I was promised. I have no complaints!
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Posted 4 years ago
Excellent customer experience. The process from beginning to end was seamless.
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Posted 4 years ago
I've ordered different items and shoes online before, it was either too big - too small - the color was off. I was highly skeptical at first to look for my most prized online purchase ever and I scoured the different sites to find the best, Ritani stood out from the rest. The education of choosing a diamond was quite gratifying to me and the icing on the cake after all my research was a girlfriend that became my fiance and a 1.88 amazing carat that she cant seem to stop talking about. There were some hiccups, with my purchase I must admit.... But the customer service was amazing for that I give this company a 5 star rating. I am genuinely a hard person to deal with sometimes but the assurance I got from customer service quickly gave me ease. Thanks again Ritani and Sylvia and Lisbeth I appreciate you all.
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Posted 4 years ago
Absolutely wonderful! The ring I picked out for my fiancé exceeded all expectations, the craftsmanship all the way to the engraving was perfect. But their customer service is unmatched, any time I needed help there was someone available to answer questions. The ring was also ready much sooner than we expected. I am incredibly happy with my decision to use Ritani.
Ritani 5 star review on 16th July 2021 Ritani 5 star review on 16th July 2021
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Posted 4 years ago
Absolutely love my ring. Beautiful, great color and clarity.
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Posted 4 years ago
Ritani is rated 4.6 based on 841 reviews