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Ritani Reviews

4.6 Rating 841 Reviews
88 %
of reviewers recommend Ritani
4.6
Based on 841 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Ritani Reviews
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Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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Ritani 5 star review on 11th July 2025
Anonymous
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 10th July 2025
Thomas Sandate
Ritani 5 star review on 21st June 2025
MOR LY
Ritani 5 star review on 26th May 2025
Sandra Clarke
Ritani 5 star review on 20th May 2025
Megan Raney
226
Anonymous
Anonymous  // 01/01/2019
Great experience, the ring is beautiful, my wife loved it!
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Posted 4 years ago
Ring as amazing, arrived quickly and was the best price around. Diamond is 1.85 carats and looks flawless
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Posted 4 years ago
AMAZING! My ring is even more beautiful than I imagined.
Ritani 5 star review on 29th October 2021
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Posted 4 years ago
The representative Ryan K made my experience end up phenomenal. The diamond I selected originally ended up not being available and she was in communication with me for over two weeks until I was able to get the perfect diamond for our anniversary. It showed up EXACTLY on time and is beautiful. Exceptional service on her end to say the least.
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Posted 4 years ago
The best customer service you can ask for. Will forever recommend to everyone I know. I'm grateful for each and every one of you. Truly a culture well built.
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Posted 4 years ago
Website was easy to use and easy to sort through to obtain the diamond that you want. I would use Ritani again to purchase another diamond for my wife.
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Posted 4 years ago
The site is amazing and easy to use. The ring did not take very long to make! Shipment was fast and requires a signature, insuring that the costumer received it. Amazing and thoroughly pleased with Ritani!!
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Posted 4 years ago
Nervous to order online, but the ring turned out gorgeous and is even more breathtaking than imagined it would be! Service was amazing! Thank you Ritani!!!!
Ritani 5 star review on 15th October 2021
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Posted 4 years ago
Fast, just should perform let the customer know the estimated shipping time once you place the order. Besides thast everything was awesome
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Posted 4 years ago
Had a good experience even though there were troubles regarding the diamond, which were all sorted.
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Posted 4 years ago
I looked at over 20 businesses while trying to decide where to purchase from. Out of all of them, Ritani had the best prices by far. On the other sites, I was able to find 1 or 2 stones in my price range, but none that were what I wanted. On Ritani, I was able to find so many stones that fit my budget and what I wanted that I had a hard time deciding! The only issue I had with Ritani was that they didn’t have any settings that matched what I wanted for the price I wanted to pay. However, for the price I paid for my beautiful stone, I don’t even care! I will 100% purchase from Ritani again.
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Posted 4 years ago
Had to call to return a diamond and purchase a new one with more specific measurement requirements requested by my Jewler as I am building a custom engagement ring for my wife and using multiple vendors. A lady named Sylvia helped me through the process and even helped me pick between the two diamonds. The experience was hassle free and amazing. Ritani will be my go to diamond vendor from here forward. Amazing customer service.
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Posted 4 years ago
I’ve been fortunate to travel the world and buy diamonds at the most renowned suppliers and stores but my experience at Ritani with Ryan Kelsie was simply amazing. The quality, price & customer service was amongst the best I’ve experienced. There is absolutely no reason for me to travel abroad for quality & price for diamonds! I highly recommend Ritani.
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Posted 4 years ago
Excellent customer service (Tzurty B) on chat, email and phone; knowledgeable members; helped me expedite my order and made sure it was delivered on time; quality is also very good. A++.
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Posted 4 years ago
Easy to use and information and certificates were easy to find.
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Posted 4 years ago
I can't begin to say enough good things about Ritani. Silvia R was absolutely amazing. She was so courteous, professional, and patient with me. The ring was so beautiful. If anyone has reservations about buying a diamond online, DON'T. You can feel comfortable purchasing it through Ritani. Amazing experience! Thank you Ritani!!!
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Posted 4 years ago
I was very pleased with the quality of my purchase and it exceeded my expectations. The customer service was excellent. I will use Ritani for future purchases and highly recommend this company.
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Posted 4 years ago
Phil is amazing. When I sent an email. My response was very fast. My wife love her ring. I will buy a diamond earring for my wife next from this amazing company. I look forward to doing business with you in the future.
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Posted 4 years ago
Love Ritani! Love our rings!! Spread the Ritani Love!!!
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Posted 4 years ago
5. Customer service was excellent. credit Manager Phil was very accommodative with my payment inquiry despite being a religious holiday. Delivery was earlier than expected also.
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Posted 4 years ago
Ritani is rated 4.6 based on 841 reviews