Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product”

Helpful Report

Posted 4 years ago

“The ring is gorgeous! The customer service went above and beyond helping with questions and getting the ring to us a week earlier than expected to be here in time for our anniversary. We couldn’t have had a better experience!”

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Posted 4 years ago

“Impressive packaging. Quality product. Good quality. It’s only been 2 days.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Great quality and service.”

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Posted 4 years ago

“Exceptional price. Exceptional diamond. Exceptional service. Exceptionally satisfied customer.”

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Posted 4 years ago

“Incredibly easy, I did a ton of research before hand so I didn’t require much help however they were extremely attentive for the questions I did have. The initial diamond I wanted wasn’t available, however they were able to find one similar for only a little bit more, they also applied a discount to try and get it close to the original quote. Something to be aware of they duly disclose it but the stone you choose might not be available at your time of purchase, try to choose a couple options. The setting is absolutely gorgeous. I’ll have no idea what she thinks for another couple months. But I like it!”

Helpful Report

Posted 4 years ago

“I absolutely adore my diamond studs! The website was super easy to navigate and the filters allowed me to easily narrow down the diamond selection to what I was looking for! I wasn’t thrilled with the initial suggested paired diamond, but Sylvia worked with me via chat to choose a different diamond that matched perfectly. Unfortunately, after the purchase we discovered that my paired diamond was no longer available. Again, customer service was wonderful and we found an almost identical diamond to swap it with (and Ritani price matched with the original diamond). I loved that I was able to view magnified images and 360 views of the diamonds, so I knew exactly what I was getting (and they are GIA certified too!). If they don’t have an image available, they can normally get one quickly if you request it (something I’d always recommend doing when shopping for diamonds). The earrings were ready to ship within two weeks of ordering even with the last minute diamond swap! I got a custom pair of quality studs at an incredible price and could not be a happier customer. Thanks, Ritani and thank you Sylvia!”

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Posted 4 years ago

“Excellent service, very friendly assistants through the chat :) Thank you”

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Posted 4 years ago

“Website is very detailed and easy to navigate. Diamond is beyond my expectations.”

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Posted 4 years ago

“Sylvia was incredibly kind and so helpful! Thank you for everything.”

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Posted 4 years ago

“After months and months of researching rings and not finding exactly what I wanted to get my Fiancee, I stumbled across Ritani. The ring looked gorgeous online, and the selection and buying process was a breeze. It arrived on time and when I opened the box I was more than happy. The ring is so beautiful and well made. Nothing is crooked, no burrs, the diamonds are all secure (no wonky prongs). My fiancee loves the ring and we have gotten many complements on it. I plan to have a custom wedding band made for it with Ritani due to being so happy with their work.”

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Posted 4 years ago

“100% Happy with my purchase. Happy wife happy life. Thanks you.”

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Posted 4 years ago

“Excellent product and great follow by Ritani through the buying process.”

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Posted 4 years ago

“Great customer service very attentive”

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Posted 4 years ago

“Awesome diamond with an awesome price. Got what I expected! The PayPal process was a headache. Haven't got my refund yet but trusting I will at the end of the month.”

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Posted 4 years ago

“Fast service and customer service was helpful”

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Posted 4 years ago

“Ritani was great to work with. They were very responsive and professional. Would definitely recommend!!”

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Posted 4 years ago

“Will do business again with Ritani. Very smooth transaction.”

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Posted 4 years ago

“I did research my loose diamond purchase according to cut, clarity, and Color with very tight specifications. After finding the GIA graded diamond that fit my specific required specifications. I chose Ritani due to the fact that they sold the diamond to me $160.00 less than anybody listing the same diamond from the same cutter. I verified the GIA inscribed number which matched. They delivered on time as promised and did not pull that money until the item was shipped. They were also nice enough to have included a free appraisal. They did a wonderful transaction for me personally.”

Helpful Report

Posted 4 years ago

Ritani is rated 4.6 based on 841 reviews