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Ritani Reviews

4.6 Rating 841 Reviews
88 %
of reviewers recommend Ritani
4.6
Based on 841 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Ritani Reviews
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Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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Ritani 5 star review on 11th July 2025
Anonymous
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 11th July 2025
Joseph Lyons
Ritani 5 star review on 10th July 2025
Thomas Sandate
Ritani 5 star review on 21st June 2025
MOR LY
Ritani 5 star review on 26th May 2025
Sandra Clarke
Ritani 5 star review on 20th May 2025
Megan Raney
226
Anonymous
Anonymous  // 01/01/2019
Ordered a custom design necklace with emerald cut diamond. The process was fast, handled professionally and the necklace came out just as I had hoped it would. Customer service was very friendly and helpful. Would definitely order again!
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Posted 4 years ago
Awesome!!!!
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Posted 4 years ago
You Folks are a Class Act. The comparison/purchase process could not be easier. The stone we received is impeccable. Far exceeded our expectations. Thanks so much.
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Posted 4 years ago
Beautiful diamond! Fast shipping. Thank you!
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Posted 4 years ago
Beautiful diamond, my wife loved it!
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Posted 4 years ago
There was an initial hiccup but Sylvia and Phil got right on it and did as I asked. Then, the order shipped unexpectedly early and I needed to get it paid for. Phil called and we both laughed that it was coming early and I had not paid for it yet. But, again, I sent payment and have received the ring. Thus far I am very impressed with the ring. I will wear it constantly (except for when I sleep and shower) to see how well it does and it if cleans back up to look as nice as when I received it. I will be investigating further into the "perks" of the cleanings, etc. for my ring but have not explored that just yet. But so far, very pleased.
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Posted 4 years ago
Absolutely amazing customer service. Highly recommend everyone uses them. I will definitely be back.
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Posted 4 years ago
Product was precisely as advertised on the website, excellent quality, delivery was prompt
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Posted 4 years ago
Super helpful creating a custom ring
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Posted 4 years ago
My wife was very pleased with the diamond and setting that we selected !
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Posted 4 years ago
Great quality, price and customer service
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Posted 4 years ago
My order was delayed but I received an upgrade. I loved the pear shaped pendant. It is a present for my daughter and I am sure she will love it. Thank you! Kay Smith
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Posted 4 years ago
It was very pleasant to communicate with Ritani customer service. Managers are very helpful and friendly.
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Posted 4 years ago
Very efficient, very professional, and very beautiful
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Posted 4 years ago
I would definitely give Ritani 5 stars! First of all my diamond is stunning! It’s better than I imagined it would be. I was a little nervous about buying a diamond online, especially because I couldn’t see it in person, but I chatted with Yovanim several times during my shopping journey, my questions were always answered. I was very impressed when I was told I would get a text by 6pm informing me that my diamond will be sent the following day (which they did). I started to get very nervous, so Yovanim also sent me pictures of my lab grown diamond and a video before it was shipped out that night, which as soon as I saw the video, I was very excited and felt much better about purchasing from this company, but I was also shocked to find out they didn’t even charge my debit until I signed for the shipment! That alone speaks volumes. Not to mention my diamond is absolutely stunning!!!! I would definitely recommend Ritani to anyone thinking about purchasing from this company. I absolutely love my diamond! I’m sure you will love yours too! Thank You Ritani, and especially Yovanim for the excellent customer service you provided along the way. Laurie K
Ritani 5 star review on 30th March 2021
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Posted 4 years ago
Beautiful ring, excellent process, customer service was super responsive. I'll be back !
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Posted 4 years ago
My ring looked the same as the pictures on the website maybe a little better. Ritani did a wonderful job with the ring and communication about any problems they run into while making the ring. Thank you Ritani for my ring and making it affordable.
Ritani 5 star review on 29th March 2021
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Posted 4 years ago
Quick shipping and as described! Customer service is helpful as well.
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Posted 4 years ago
I just received my custom Ritani ring on Friday and I can’t be more pleased. They were able to capture exactly what I want.
Ritani 5 star review on 29th March 2021 Ritani 5 star review on 29th March 2021
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Posted 4 years ago
The diamond I selected was very good. No problem with the company or shipment. Everything was great
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Posted 4 years ago
Ritani is rated 4.6 based on 841 reviews