Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,467 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the products I received was outstanding. I'm very pleased with my purchase.”

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Posted 2 years ago

“Excellent communication from the company. They kept me updated throughout the process.”

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Posted 2 years ago

“Incredibly quick service. I ordered my items and they were delivered the next day. Highly recommend.”

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Posted 2 years ago

“Lovely service from Sensory Education. They made the buying process easy and enjoyable.”

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Posted 2 years ago

“Customer care- The team were incredibly helpful and provided me with all the information I needed. Fantastic service.”

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Posted 2 years ago

“First time ordering from this company and we will definitely be back. The quality of the products was fantastic.”

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Posted 2 years ago

“Quick delivery- I was extremely impressed with the speed my order arrived. Great service.”

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Posted 2 years ago

“Appalling customer service. Did not respond to any of my four attempts to contact them. Threatened me with charges for non-payment when they had not yet even despatched the items. Will never purchase from the company again.”

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Posted 2 years ago

“Awful service! It took 6 weeks and a few emails asking for a refund before my order was delivered. And I'm STILL waiting for a refund on the item that they couldn't deliver. I will never use this company again and I will be sure to warn others about the terrible service too.”

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Posted 2 years ago

“I just got my hands on some new sensory fidget toys that were delivered today and I have to say, I'm really loving them! The different textures and shapes make them super fun to play with, and I find myself reaching for them whenever I need a quick distraction or a bit of a stress relief. They're also really well made and feel great in my hands. Plus, they're small enough to bring with me wherever I go! Overall, I'm really happy with my purchase and I would definitely recommend these toys to anyone who wants to add a little extra sensory stimulation to their daily routine”

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Posted 2 years ago

“Fantastic products and excellent customer service”

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Posted 2 years ago

“Terrible communication and still awaiting resolution of issue reported in early March.”

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Posted 2 years ago

“The sensory items were a game-changer for us, providing endless hours of fun and stimulation. I was impressed with the quality and affordable prices on offer, making it easy to find what I needed without overspending.”

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Posted 2 years ago

“The delivery was prompt and reliable, arriving in perfect condition. I appreciated the care and attention taken to ensure that the items arrived safely in transit.”

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Posted 2 years ago

“The sensory items were versatile, making them perfect for a range of sensory play activities. We used them for both indoor and outdoor play, creating an immersive sensory experience.”

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Posted 2 years ago

“The prices for the sensory items were unbeatable, making it easy to find what I needed within my budget. I was happy that I didn't have to compromise on quality for affordability.”

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Posted 2 years ago

“The sensory items were a fantastic investment, providing my son with the sensory stimulation he needed to thrive. I noticed a significant improvement in his behavior and mood, making it worth every penny.”

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Posted 2 years ago

“The team at sensory education was friendly and attentive, providing an excellent customer experience. They were happy to answer all my questions and provided useful advice on sensory play.”

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Posted 2 years ago

“The sensory items were well-designed, providing a fun and interactive experience for children of all ages. My son loved the different textures and colors, which provided hours of fun and entertainment.”

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Posted 2 years ago

“You have taken my money and not provided with item you have been reported to trading standards”

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Posted 2 years ago

I have just checked the DPD tracking number for your order Your parcel has been delivered and received by CHAR at 13:50 on Thu 06 Apr 2023

Posted 2 years ago

Sensory Education is rated 3.9 based on 1,467 reviews