Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,467 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a happy feet play mat through Sensory Education for my daughters birthday. It was competitively priced, the despatch and delivery was extremely quick and we are very happy with our item. Thank you.”

Helpful Report

Posted 2 years ago

“Sensory Education They sent the wrong items , all three items are wrong , i have emailed them ,haven't received any reply, I nearly spend £22 for 3 small item , cannot believe they are getting away with this lack services from most needy people , this disabled customers ,what a shame, I have lost my money , including the delivery cost,in this hard time people can show some kinds, it's not a lot I am asking,just the service for which I paid, how disappointed I am with this company, please some1 help me with my order ,”

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Posted 2 years ago

“Haven’t received my order, ordered two things got one thing but completely different one, very poor customer service didn’t give me any solution to the problem”

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Posted 2 years ago

“I recently purchased some sensory toys from Sensory Education and I couldn't be happier with my experience. The quality of the products is top-notch, and my child was immediately drawn to the bright colors and textures of the toys. As a parent of a child with special needs, it can be hard to find toys that are both engaging and safe for my child to play with, but Sensory Education had a great range of toys that catered to a variety of sensory needs. The delivery was also extremely quick, which was a huge relief as we were eager to try out the toys with our child. We received our order within a few days of placing it, and the packaging was neat and tidy, making it easy to unpack and set up the toys for play. Overall, I would highly recommend Sensory Education to anyone looking for high-quality sensory toys for their child. The range of products on offer is fantastic, and the quality is exceptional. Thank you for providing such a great service – we will definitely be shopping with you again in the future!”

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Posted 2 years ago

“Worse company ever avoid if you can!!!! I placed and order and received something totally different, now I'm trying to contact them to return it plus get my a refund and conveniently noone is responding”

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Posted 2 years ago

“I appreciated the option to track my delivery online from start to finish.”

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Posted 2 years ago

“I received regular updates about the status of my order which was reassuring. Great communication.”

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Posted 2 years ago

“Appalling delivery times. Parcel delivered 4 weeks after placing order. When placing order it quoted 3-5 working days. Contacted customer support who said they would contact warehouse manager and I could expect an update in 3-5 working days. I received no update. Some items are very poor quality. I would not recommend to anyone and wished I had read all the other terrible reviews before placing my my order. **AVOID**.”

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Posted 2 years ago

“Amazing selection of products to choose from. I had a hard time deciding what to order!”

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Posted 2 years ago

“Fantastic customer service from start to finish. Thank you for making my shopping experience a positive one.”

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Posted 2 years ago

“The items I received were packaged well and arrived in excellent condition.”

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Posted 2 years ago

“The products were exactly what I was looking for and exceeded my expectations. Quality craftsmanship.”

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Posted 2 years ago

“The website was easy to navigate and the checkout process was simple and the items were delivered in 3 days. Great user experience.”

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Posted 2 years ago

“Ordered a 4 seater pushchair for £539 , it’s never been delivered and trying to get a refund has been extremely stressful, they palm you off with auto mated messages just to keep your money. Iam now in contact with the bank for help”

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Posted 2 years ago

“I highly recommend this company. Great products, customer service, and delivery speed.”

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Posted 2 years ago

“I had a question about my order and customer service responded quickly and resolved my issue. Thanks!”

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Posted 2 years ago

“The products I ordered were exactly as described. No surprises or disappointments.”

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Posted 2 years ago

“The customer service team were very knowledgeable and gave me great suggestions. Will definitely be ordering from them again.”

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Posted 2 years ago

“Super easy to order and the delivery was prompt. Couldn't be happier with my purchase.”

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Posted 2 years ago

“I was pleasantly surprised by the affordable prices. Great value for money.”

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Posted 2 years ago

Sensory Education is rated 3.9 based on 1,467 reviews