Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.94

3.9 Rating 1,462 Reviews

73 %

of reviewers recommend Sensory Education

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About Sensory Education:

The Team at Sensory Education have been offering sensory toys and special needs toys and educational supplies and educational equipment since early 2009 and have gained a reputation for providing sensory toys and special needs toys and school equipment at prices lower than our sensory toy and Education rivals.
We supply sensory toys to mums, dads, schools, charities and the NHS along with all other customers who wish to purchase some sensory toys and special needs items
All our sensory toys and sensory lighting products allow you to explore your senses in a fun way.
Sensory Education pride ourselves on the genuine reviews written on this platform and each and every review is subject to the high standards set out by Reviews.IO
Please take a moment to share your experience and write a review about your experience with sensory education.
Every review is read by a member of staff at sensory education and we use the reviews to keep learning and to improve our services.
Thank you for taking the time to write a review.

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The updates for delivery were terrible. All my items arrived at completely different times and I’ve still not received one of them. I spent over £300 for my best friends little girl who has brain damage due to a misdiagnosis and unfortunately the room will now not be complete for her return home.”

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“I appreciate the option to create a wishlist on the website,this allowed me to pass gift ideas over to family members for Issac's birthday.”

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“Our new tuff tray has gone down a storm,the tuff tray has so many flexible play ideas.”

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“Ordered 9th July, received 28th!!! No idea why it took so long, will think twice before ordering anything else.”

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“Awful quality and a terrible delivery process. No contact despite requests made.”

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“The resources I ordered were delivered promptly and will be thoroughly enjoyed by the children I work with.”

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“I am impressed with the sensory kit”

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“I ordered 3 things. I have the balance beam. The beanbag is showing as delivered which is not here.the tuff tray arrived damaged which you have kindly resent and waiting on that to come.”

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“Ordered this for my granddaughter she loves it .”

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“Absolutely awful. My order shipped but never arrived, when I tried to contact the company I was told they would look in to it and not to contact them again. I never heard back from them. I tried to cancel my order but got no reply. I received a second shipping notification and again tried to cancel my order but was told because it had shipped I couldn’t. The package arrived with a damaged box. I am still trying to get in touch with the company for a full refund rather than store credit. I would never use this company again.”

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“Waited over a month for order then said it was all delivered when wasn't Contacted them never heard back and week later rest arrived Still never heard back”

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Thank you for taking the time to provide us with your feedback. We appreciate your patience and understanding regarding the delay you experienced with one of your items. We have reviewed your order and noticed that our customer care team has already been in touch with you to address this issue. We are glad to inform you that the delayed item is now on its way to you and is scheduled to be delivered by Amazon Logistics. We sincerely apologize for any inconvenience this delay may have caused you. We strive to provide prompt and reliable service and we understand that delays can be frustrating. Rest assured, we are working diligently to ensure that your package arrives as quickly as possible. If you have any further concerns or questions, please do not hesitate to reach out to our customer care team who will be happy to assist you. Your satisfaction is of the utmost importance to us, and we are committed to resolving any issues you may have encountered. Thank you for your understanding and continued patronage. We hope that you will give us the opportunity to serve you better in the future.

“Needed the package quickly for a birthday and goods arrived quickly and as described.”

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“Well packaged and arrived next day, our fibre optic sensory light was a bargain.”

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“The sensory resources available on this website are great, my little girl loved her unicorn stretchy fidget toys.”

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“Delivery was quick and the goods arrived as described,thanks!”

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“I am impressed with the sensory kit i ordered which arrived quickly and had a lovely selection of fidget toys inside..”

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“I have recommended this website to friends and colleagues interested in sensory products.”

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“Ordering process was seamless, and I received regular updates about the status of my order...”

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“ I have found the sensory toys I purchased from this website to be durable and high-quality.”

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“Missing order which I had to chase up four times, receiving automated messages throughout. Then, 2 out of 5 of the items that finally arrived were incorrect and of a lesser value than those ordered. AGAIN, I have had to chase this up and AGAIN I have been directed to automated/general problems help, which do not give me the options I need. Worst customer service I have ever experienced.”

Helpful Report

Sensory Education is rated 3.9 based on 1,462 reviews