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Sternglas GmbH Reviews

4.8 Rating 2,444 Reviews
95 %
of reviewers recommend Sternglas GmbH
4.8
Based on 2,444 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

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Sternglas customer service was spot on. Got my watch in a timely manner and when I emailed a question received a prompt response. Very well done.
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Posted 1 year ago
Everything went fine (order, shipping, delivery)
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Posted 1 year ago
Fast delivery.
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Posted 1 year ago
Very nice watch with excellent quality and I will be buying more watches in the future.
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Posted 1 year ago
my boyfriend loves it 💖
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Posted 1 year ago
My husband was very pleased and it's become a work staple for him. It looks very sophisticated and clean. Love the design.
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Posted 1 year ago
Love the website. We had a manufacturing error with the first one, but Sarah at Sternglas took care of the return and replacement, and the new is perfect.
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Posted 1 year ago
I bought the Berlin. Classic lines. It's a good looking watch. Sternglas is a good company to to business with, all of them.
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Posted 1 year ago
Fine elegant detail.
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Posted 1 year ago
My Sternglas Hamburg watch arrived suprisingly quick for it being shipped from Germany to the US. I love slim precision watches and this looks and feels smart and professional. I am an architect and project manager and I really like how this watch projects those attributes. The leather band is supple with the helpful lever to remove it built in as a nice thoughtful touch. My only complaint is that the date surface is set far enough back that the shadow cast onto the number by the watch face makes it difficult for my eyes to make out the number, but maybe that is my eye's fault and not the watch's. In all, I am very pleased with this watch and the value of it at this price point.
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Posted 1 year ago
Sternglas delivered as promised, I love the watch
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Posted 1 year ago
Quick delivery and solid packaging
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Posted 1 year ago
Ordering from Sternglass was quick and easy. Delivery time remarkably fast and the company itself friendly and efficient. What more could one want?
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Posted 1 year ago
Everything as ordered and expected. Excellent timepiece.
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Posted 1 year ago
My watch arrived as promised within a few days & perfectly packaged. I am delighted with it. Classically styled and with a quality leather strap, I’ll wear it every day. Thank you 🙏
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Posted 1 year ago
Beautiful! Qualitatively! Sincerely! Thanks for your creativity!
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Posted 1 year ago
The watch looks exactly like on the pictures, so you are not fooled by them. Danke zehr! Enjoy watching the time flying by! The night visibility could be improved though.
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Posted 1 year ago
Ich habe schon lange die Sternglasuhren im Visier gehabt. Bauhaus Design mit moderner Technik… als dann die Naos „Oxford“ erschien mit ihrem grauen Zifferblatt und dezentem rot in den Zeigern, war ich sofort begeistert. Habe sie jetzt zwei Wochen und bin immer noch verliebt. Gute Alltagsuhr, welche aber ganz besonders gut zum Anzug oder am Abend zum Smoking passt. Meine Bitte wäre nur, auch wenn englisch überall im Alltag präsent ist, als Hamburger Firma die Konversation und Kaufabwicklung etc. auf deutsch anzubieten. Vielen Dank und weiter so! Martín
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Posted 1 year ago
So. I am one of those customers that saw this float by on Facebook as a sponsored ad. And I thought ‘Well, it looks nice and it is not that pricey compared to the high-end watches.’ So I took the plunge. The watch arrived and there was something wrong with the Milanaise wristband. It was bent and did not lock well. I sent a mail to Sternglas and they promptly sent me a new wristband without questions. This new one was perfect and was replaced in seconds thanks to the very clever system to change wristbands. I am happily surprised by this company and happy with my watch. Thanks Sternglas and keep up the good work!
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Posted 1 year ago
Recently ordered a Tachymeter. Love the design. Customer service was able to accommodate my request for a longer band. The fit and finish for the price are solid. Would definitely consider other pieces for purchase. Keep up the good work.
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Posted 1 year ago
Sternglas GmbH is rated 4.8 based on 2,444 reviews