Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,899 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicht schlecht für den Preis. Allerdings ist der Armband Verschluss nicht besonders bequem. Das Datum Fenster ist etwas zu klein und kaum lesbar. Wenn die Zeiger nachts wurden, wäre es nicht schlecht...”

Helpful Report

Posted 5 months ago

Moin Rafael! Vielen Dank für Dein ehrliches Feedback! Es freut uns, dass Du das Preis-Leistungs-Verhältnis als positiv empfindest. Gleichzeitig verstehen wir Deine Hinweise sehr gut – gerade der Tragekomfort des Verschlusses und die Größe des Datumsfensters können je nach persönlichem Empfinden unterschiedlich wahrgenommen werden. Dass Du Dir nachts besser sichtbare Zeiger wünschst, können wir ebenfalls gut nachvollziehen. Bei vielen unserer Modelle setzen wir bewusst auf ein reduziertes Design im Sinne des Bauhaus-Stils – was aber manchmal zulasten der Ablesbarkeit bei Dunkelheit geht. Wir nehmen Deine Anregungen aber sehr gerne mit, denn genau solche Rückmeldungen helfen uns bei der Weiterentwicklung neuer Modelle. Beste Grüße aus Hamburg

Posted 5 months ago

“I purchised Sternglas Naos large date alabaster silver / Bridle 20 dark brown silver. My evaluation is 5/5. Elegance and precision ! Never better !”

Helpful Report

Posted 5 months ago

Moin Attila! Thank you so much for your fantastic feedback and perfect rating! We're thrilled to hear that you're enjoying the elegance and precision of your Naos Large Date — it's a combination we take great pride in So glad it exceeded your expectations! Best regards from Hamburg

Posted 5 months ago

“Fast shipping, good service”

Helpful Report

Posted 5 months ago

Moin Sam! Thank you for your feedback! We're happy to hear that you were satisfied with the fast shipping and our service — that’s exactly what we aim for. Best regards from Hamburg

Posted 5 months ago

“excellent Sternglas watch”

Helpful Report

Posted 5 months ago

Moin Beatriz! Thank you for your kind words! We're so glad to hear that you're happy with your Sternglas watch. Best regards from Hamburg

Posted 5 months ago

“This is my second purchase from Sternglas, and was just as pain free as the first. Shipping is very quick, and coms are accurate and concise. It's a great experience from start to finish.”

Helpful Report

Posted 5 months ago

Moin Kevin! Thank you so much for your continued trust and your kind words! We're thrilled to hear that your second experience with us was just as smooth and enjoyable as the first. Quick shipping and clear communication are exactly what we strive for, so it's great to know we delivered on that again. We truly appreciate your support! Best regards from Hamburg

Posted 5 months ago

“The prompt shipping and delivery was better than most. The watch is excellent quality and wears comfortably. I'm very happy with this purchase!”

Helpful Report

Posted 5 months ago

Moin Jon! Thank you so much for your kind words! We're thrilled to hear that the shipping exceeded your expectations and that you're enjoying both the quality and comfort of your new watch. It’s wonderful to know you're happy with your purchase — that means a lot to us! Best regards from Hamburg!

Posted 5 months ago

“Great shipping and communication! Very fast.”

Helpful Report

Posted 6 months ago

Moin Eric! Thank you for your kind words! We're happy to hear that you were pleased with the fast shipping and clear communication — that’s exactly the experience we aim to deliver. Best regards from Hamburg

Posted 6 months ago

“Glad to find company that is devoted to making watches with enthusiasm.”

Helpful Report

Posted 6 months ago

Moin Svetlans! Thank you so much for your kind words! We're truly passionate about what we do, and it means a lot to know that this enthusiasm comes through. We're glad you found us, too! Best regards from Hamburg

Posted 6 months ago

“Très satisfait de l'expérience Sternglas. Choix de montres très cohérent. Site web fonctionnel et simplicité pour la commande. Manque peut être une option de paiement en plusieurs fois qui pourrait être utile. Aucun problème de livraison, produit conforme à la description et aux photographies.”

Helpful Report

Posted 6 months ago

Moin Patrick! Merci beaucoup pour ton retour si positif ! Nous sommes ravis que l’ensemble de ton expérience avec Sternglas — du choix de la montre à la réception du produit — t’ait convaincu. Ton point concernant l'option de paiement en plusieurs fois est très pertinent. C’est effectivement une fonctionnalité que nous envisagerons, car elle pourrait faciliter l’accès à nos montres pour encore plus de passionnés. Merci pour cette suggestion constructive ! Un grand merci pour ta confiance et ton enthousiasme. Meilleures salutations de Hambourg !

Posted 6 months ago

“Nice watch of excellent quality for the price, the time doesn't deviate much in my experience and it still runs correctly down to the seconds even without me having to change anything until now. The only thing I'd like added to the watch is better water resistance because 5ATM doesn't feel quite sufficient.”

Helpful Report

Posted 6 months ago

Moin Melvin! Thank you so much for your detailed feedback! We're delighted to hear that you're pleased with the precision and overall quality of your watch — it's always reassuring to know that it's keeping time so reliably without any adjustments. Your suggestion regarding the water resistance is very much appreciated. While 5 ATM is typically sufficient for everyday use, we understand the desire for more robustness, especially for those with an active lifestyle. We'll gladly forward your input to our product team for future considerations. Best regards from Hamburg!

Posted 6 months ago

“I am really enjoying my recent purchase from Sternglas. Speedy shipment, quality product at a fair price.”

Helpful Report

Posted 6 months ago

Moin Ian! Thank you for your kind words! We're so glad to hear that you're enjoying your new Sternglas watch. Fast shipping, high quality, and fair pricing are exactly what we strive for — and it’s great to know we hit the mark for you. Best regards from Hamburg

Posted 6 months ago

“The shipping was exactly as promised. It arrived quickly and it was packaged very securely. I’m very happy with the whole experience.”

Helpful Report

Posted 6 months ago

Moin Daniel! Thank you so much for your lovely feedback! We're delighted to hear that everything went smoothly with the shipping and that your order arrived quickly and securely. It’s great to know you’re happy with the entire experience — that’s exactly what we aim for. Best regards from Hamburg

Posted 6 months ago

“The staff have been excellent in following up with updates on my order, providing links to any information that I may need regarding my watch. Sternglas clearly care about their company and their timepieces, which is shown in the customer service which they have provided me.”

Helpful Report

Posted 6 months ago

Moin Maximillian! Thank you so much for your kind words! We're truly glad to hear that you felt well looked after throughout your experience with us. Providing helpful information and keeping you up to date is something we care deeply about — just like the timepieces we create. It means a lot to us that our dedication came through in the way we supported you. Best regards from Hamburg

Posted 6 months ago

“Extremely pleased with the Hamburg Chronos I recently ordered. Fit and finish are spectacular. My second Sternglas watch.”

Helpful Report

Posted 6 months ago

Moin Mark! Thank you very much for your fantastic feedback! We're delighted to hear that your Hamburg Chronos meets your expectations and that you're already enjoying your second Sternglas watch. Your continued trust means a lot to us. Best regards from Hamburg

Posted 6 months ago

“I absolutely love my new watch! Their fast responses and customer service Makes it seem like they are just next door Thank you !”

Helpful Report

Posted 6 months ago

Moin Deobrah! Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new watch and that our customer service felt so close and attentive. It's exactly the experience we aim to provide. Best regards from Hamburg

Posted 6 months ago

“I received the watch I ordered within 6 days. I'm in US. Website was easy. Ordering was easy. Received email updates regarding shipping. Everything was very smooth. Very happy. And I have a beautiful watch. Exactly what I expected.”

Helpful Report

Posted 6 months ago

Moin Jill! Thank you for taking the time to share your experience! We're so happy to hear that everything went smoothly — from browsing and ordering to delivery — and that your new watch lived up to your expectations. It means a lot to us that you're enjoying both the process and the product. Best regards from Hamburg!

Posted 6 months ago

“Great experience and great service”

Helpful Report

Posted 6 months ago

Moin Mark! Thank you for your kind words! We're so glad to hear that you had a great experience and appreciated our service — that's exactly what we aim for. Best regards from Hamburg!

Posted 6 months ago

“Incredibly fast shipping time from Germany to the U.S.”

Helpful Report

Posted 6 months ago

Moin Kelly! Thank you for your feedback! We’re thrilled to hear that your order reached you in the U.S. so quickly — we do our best to ensure a smooth and speedy delivery experience. Best regards from Hamburg!

Posted 6 months ago

“Nice watch which was delivered in a timely fashion. No issues.”

Helpful Report

Posted 6 months ago

Moin! Thank you for your great feedback! We’re delighted to hear that everything went smoothly and that you're happy with your new watch. That’s exactly how it should be. Best regards from Hamburg!

Posted 6 months ago

“Dear Sternglas Staff, The watch I ordered arrived super quick! But the real surprise was unboxing it and experience that the product quality is really high, just as it is described. What’s more, the look is even better in real than the photos. 10/10, congrats and thank you!”

Helpful Report

Posted 6 months ago

Dear Balázs, Thank you so much for your wonderful message! We're thrilled to hear that your watch arrived quickly and, even more importantly, that it exceeded your expectations once unboxed. It truly means a lot to us that you found the quality to match the description — and even better that it looks more impressive in person than in the photos! Your 10/10 made our day — thank you for your kind words and trust. Best regards from Hamburg!

Posted 6 months ago

Sternglas GmbH is rated 4.8 based on 2,899 reviews