TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great Seller , perfect fulfillment of my order, you guys are great. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Shahram! We appreciate your business!

Posted 3 years ago

“I’m not happy about the restocking fee. I will never take the chance again of ordering something that may have to be returned. Especially since I ordered the right size and it was too small.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Susan. We are sorry to hear about your disapointment with the restocking fee. We do make our return policy clear online. This fee is also waived for returns, so if you need to exchange for a different size, there is not a fee. We appreciate your business.

Posted 3 years ago

“The Vionic Tide II gold cork sandals are beautiful. And as always with the Vionic brand, a perfect fit!! the arch support is just perfect for my flat-footed feet. Love this brand.”

Helpful Report

Posted 3 years ago

Thank you for your feedabck, Robert! We appreciate your business!

Posted 3 years ago

“These inserts worked perfectly. I decided to outfit more of my shoes with inserts to eliminate the need to switch them around. They also seem to stay in place after using them for a week.”

Helpful Report

Posted 3 years ago

We appreciate your feedabck, Elaine! Thank you for your business!

Posted 3 years ago

“Very fast and convenient”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Elaine! Thank you for your business!

Posted 3 years ago

“It was very easy to use TheInsoleStore.com. I was able to find the shoe inserts I needed quickly.”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Barbara! Thank you for your business!

Posted 3 years ago

“Good quality and comfortable”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Hugo! Thank you for your business!

Posted 3 years ago

“Delivery was prompt and the insoles are good quality”

Helpful Report

Posted 3 years ago

Thank you for your feedabck! We appreciate your business!

Posted 3 years ago

“the insole store has a wide variety of insoles. It is easy to navigate through the site and easy to check out”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Julie! Thank you for your business!

Posted 3 years ago

“The arch supports are working good. Took a week to get use to wearing them. Insole Store was fast getting them out the door. The postal service was slow delivering (I paid for expedited delivery). Should have just used regular mail. Their website was very user friendly and easy to navigate. Will definitely buy again in the future.”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Robert! We're glad to hear that the product and website worked well for you. Thank you for your business!

Posted 3 years ago

“Very helpful and knows the product”

Helpful Report

Posted 3 years ago

Thank you for your feedback, John! We appreciate your business!

Posted 3 years ago

“Fast service.”

Helpful Report

Posted 3 years ago

We appreciate your feedabck, Mark! Thank you for your business!

Posted 3 years ago

“Everything was as promised. I’ve purchased before, and will do so in the future.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Ronald! We appreciate your business!

Posted 3 years ago

“Was disappointed when received on # and size of arches. Too pricey”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Martha. We're sorry to hear that you are disappointed with the size of the inserts. Our product specialists are happy to assist with better-suited recommendations if you are interested. We appreciate your business, and if you need any assistance, please let us know.

Posted 3 years ago

“Product arrived on time, it fit perfectly into my shoe, and has performed very well ( I needed extra arch support for hiking)”

Helpful Report

Posted 3 years ago

We appreciate your feedabck, Brendan! Thank you for your business!

Posted 3 years ago

“Love, nice color good fit and style. The order arrived on time! Love the arch support for my feet.”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Constance! Thank you for your business!

Posted 3 years ago

“My feet had been problematic for months and my podiatrist recommended these for my very high arches before resorting to more expensive insoles. I am pleased that they are working so well and will probably order a second pair soon.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Barbara! We appreciate your business!

Posted 3 years ago

“Very easy to order online. Product delivered quickly.”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Brian! Thank you for your business!

Posted 3 years ago

“These insoles have helped my knee and back issues for years. Love them”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Karen! Thank you for your business!

Posted 3 years ago

“I've used them several times for my slippers. Extends the life considerably. Good bang for my buck.”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Stephen! Thank you for your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews