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Tropicfeel Reviews

4.2 Rating 1,829 Reviews

79 %

of reviewers recommend Tropicfeel

Company Reviews

Product Reviews

4.2

Based on 1,829 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first day of use the adhesive part on the left shoe has come off.... Now the shoe looks awful... I bought those because I loved the Canyon 45 Majolica Blue I bought a few years ago, but now, not sure I'm gonna buy again...”

“Geyser are nice shoes but not practical for what they are advertised: - not waterproof (they leak when walking in heavy rain or wet snow) - slippery on several surfaces - the "great" model is hard to put on due to a small opening”

“I can't think of anything. Because I haven't received my goods yet.”

“I've been using these shoes for almost 5 months now. They are very comfortable. I can walk with them without any discomfort. However, as others reviewers, they do not answer their main purpose: waterproof. I'd been walking for 20 minutes under an average rain (even not a heavy one!), and the inside was all wet. I was really disappointed as I mainly brought them for this purpose. In addition, they are difficult to put on: I tried to use the tab at the back, but it snapped off immediately. I have to use a shoehorn... The price is too high for this.”

“Spent a lot of MONEY with Tropicfeel. £500+ and i've never had to deal with TERRIBLE customer service until last week. Purchased NS40 in July and product shipped. Noticed the white print RUBBED OFF after a few months. Not so bothered about this. During Xmas used the hood for the first time and elastic cord SNAPPED which rendered the hood COMPLETELY USELESS. Felt like a badly made product or DEFECTIVE. Customer service NOT interested at all and batted me off.”

“Had my Geysers for just under two months. Happy with sizing, look and comfort but leaking water around the toes already, in only moderately wet weather”

“Ce sac semble très pratique, mais propose très très peu d’espace. Il pèse déjà 3kg, on ne peut pratiquement rien mettre à l’intérieur car le support qui semble pratique est bcp trop large et empêche rapidement la fermeture. Il n’est pas agréable à porté et fais mal au dos. Très déçu, surtout au vu du prix..”

“Haven’t received them yet!!!”

“Just by walking in wet grass for an hour. My feet were totally soaked. I strongly do not recommend. Very disappointed.”

“Sorry, but just put Geyser trainers in the bin. They were not waterproof and found the rubber round edging had cracked on the top of the shoe. They would have gone to charity shop until I found the cracking. Happy with my Canyons.”

“Pack and wardrobe system way too heavy and pack accessories way too expensive.”

“I bought a pair when they where on waiting list, they where waterproof for the first two months. Now my socks get wet even with a light rain. The construction of the shoe is not of the best quality, yarns are getting loose, I guess this is part of the waterproof issue I’m having.”

“I still haven't received the product despite it was send 2 weeks ago”

“problemas de comunicación”

“No es 100% waterproof. Ya cuando llegaron a los pocos días se agrietó la parte delantera que va pegada a la suela. Hoy, primer día para probarlas bien a la lluvia, con lluvia ligera durante 1 h, no se me empaparon los pies pero filtró al interior, todo el upper húmedo, las plantillas también por los laterales. Si las venden 100% waterproof no debe pasar ni la mínima humedad en poco tiempo. Ya lo de meter el pie en el agua como promocionan ni se me ocurre si no quiero mojar los pies.”

“Having bought the Geyser Litli B. White I was very excited when they arrived. However, the shoe seams broke within a week of taking them to Rome for some travelling. I can now physically see the stitching and any hope of waterproofness gone with it. Having contacted customer support requesting a replacement the "experts" blamed the issue on a dog bit which is simply untrue then referred me to the warranty policy. If they want to count walking around Rome as improper use then I don't know what shoes are for.”

“I ordered the backpack. Warning other buyers if you live outside of EU the shipping, customs duties and taxes can come to over $150. I live in Canada and ordered and I would not have if I knew the price. They say they ship from the nearest warehouse(USA) but they didn't.”

“My Geyser shoes are not waterproof at all. The water is coming in through the seams and my socks get completely soaked by just walking on wet grass. I told the customer service about the issue and they ignored it. I wouldn’t recommend these shoes.”

“I am still waiting for my delivery”

“The shoes aren’t holding the feet properly, they’re too wide and can’t really be ajustées properly. After a 3-4 walks the shoe separated from the sole which make it not waterproof anymore. I just walked under the rain, and was soaked. I’m very disappointed with the quality. The sole is weak, I walked on a stone and it cut through. They won’t even help me with my product. Clearly not worth the money, or the 9 months of waiting and delay for the product to be made…”

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Tropicfeel is rated 4.2 based on 1,829 reviews