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Tropicfeel Reviews

4.2 Rating 1,845 Reviews

80 %

of reviewers recommend Tropicfeel

Company Reviews

Product Reviews

4.2

Based on 1,845 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t even find my order in my email for tracking”

“Although my size is 40, it was to small so I made an exchange and I'm waiting for my new pair. I will make review once I have receive and started to use them.”

“Love the product but won’t buy from them anymore due to horrible shipping policy. They charge you for import tax before receiving, then charge again if you send it back to exchange for different size. Then another import tax charge when the new size is shipped. I got my second pairs of shoes, it looks good but size is too big. I’m not going to bother exchanging as I know it will charge me again. The tax charges are almost as same as the product cost. This is ridiculous. Please improve your shipping policy. At least make a note on your site that there is hidden fee so your customer is aware of the total cost.”

“Nous avons commandé deux vestes NS40 pour un voyage en tour du monde. Affrontant actuellement des pluies au Vietnam, nous pouvons confirmer que les vestes ne sont pas du tout waterproof comme indiqué. En effet, elles n'ont pas permis de protéger nos t-shirts en dessous qui ont été totalement trempés par la pluie. Nous ne les recommanderons pas.”

“I got a pair of shoes from you today instead of the defective one I had due to a problem from the packaging itself. The new pair was not my size that I ordered I’m a 46 EU and received a 39EU. That’s my second time I encounter a problem with you regarding that same pair of shoe and it’s really disappointing”

“Too late in the supply: purchase not to enjoy in the season in which I need”

“I can not rate this shoe because it has not arrive yet!!”

“Hi, didn’t receive any shoes. Please refund the purchase. Thanks”

“I haven't received my Geyser, I already sent an email about it.”

“Terrible customer service.”

“The quality of the shoes is poor, already defective after one week. I absolutely can not recommend...”

“Can’t rate what I don’t have”

“I havent got them yet…”

“Cheap, overpriced, not sustainable at all, not safe for all terrains, greenwashed. I have done research into this company and they will go bankrupt soon. Do not give them your money”

“Sizing is fucked up. Customer support not really helpful and stopped responding when I requested for correct size”

“Only received partially”

“Whack customer service, other than that products seem good!”

“Esta vez el plazo de entrega ha sido de 20 dias.”

“Over hyped and under delivered.”

“Siendo una empresa española no entiendo por qué la web y todas las comunicaciones las hacen en inglés. Eso es un punto en contra. Sería más adecuado tener ambas opciones: español e inglés. Aún no he recibido el pedido, así que no puedo opinar sobre los productos.”

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Tropicfeel is rated 4.2 based on 1,845 reviews