Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.16

4.2 Rating 2,113 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

Visit Website

Write Your review

Tell us how Tropicfeel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received them yet!!!”

Helpful Report

“Just by walking in wet grass for an hour. My feet were totally soaked. I strongly do not recommend. Very disappointed.”

Helpful Report

“Sorry, but just put Geyser trainers in the bin. They were not waterproof and found the rubber round edging had cracked on the top of the shoe. They would have gone to charity shop until I found the cracking. Happy with my Canyons.”

Helpful Report

“Pack and wardrobe system way too heavy and pack accessories way too expensive.”

Helpful Report

“I bought a pair when they where on waiting list, they where waterproof for the first two months. Now my socks get wet even with a light rain. The construction of the shoe is not of the best quality, yarns are getting loose, I guess this is part of the waterproof issue I’m having.”

Helpful Report

“I still haven't received the product despite it was send 2 weeks ago”

Helpful Report

“problemas de comunicación”

Helpful Report

“No es 100% waterproof. Ya cuando llegaron a los pocos días se agrietó la parte delantera que va pegada a la suela. Hoy, primer día para probarlas bien a la lluvia, con lluvia ligera durante 1 h, no se me empaparon los pies pero filtró al interior, todo el upper húmedo, las plantillas también por los laterales. Si las venden 100% waterproof no debe pasar ni la mínima humedad en poco tiempo. Ya lo de meter el pie en el agua como promocionan ni se me ocurre si no quiero mojar los pies.”

Helpful Report

“Having bought the Geyser Litli B. White I was very excited when they arrived. However, the shoe seams broke within a week of taking them to Rome for some travelling. I can now physically see the stitching and any hope of waterproofness gone with it. Having contacted customer support requesting a replacement the "experts" blamed the issue on a dog bit which is simply untrue then referred me to the warranty policy. If they want to count walking around Rome as improper use then I don't know what shoes are for.”

Helpful Report

“I ordered the backpack. Warning other buyers if you live outside of EU the shipping, customs duties and taxes can come to over $150. I live in Canada and ordered and I would not have if I knew the price. They say they ship from the nearest warehouse(USA) but they didn't.”

Helpful Report

“My Geyser shoes are not waterproof at all. The water is coming in through the seams and my socks get completely soaked by just walking on wet grass. I told the customer service about the issue and they ignored it. I wouldn’t recommend these shoes.”

Helpful Report

“I am still waiting for my delivery”

Helpful Report

“The shoes aren’t holding the feet properly, they’re too wide and can’t really be ajustées properly. After a 3-4 walks the shoe separated from the sole which make it not waterproof anymore. I just walked under the rain, and was soaked. I’m very disappointed with the quality. The sole is weak, I walked on a stone and it cut through. They won’t even help me with my product. Clearly not worth the money, or the 9 months of waiting and delay for the product to be made…”

Helpful Report

“I can’t even find my order in my email for tracking”

Helpful Report

“Although my size is 40, it was to small so I made an exchange and I'm waiting for my new pair. I will make review once I have receive and started to use them.”

Helpful Report

“Love the product but won’t buy from them anymore due to horrible shipping policy. They charge you for import tax before receiving, then charge again if you send it back to exchange for different size. Then another import tax charge when the new size is shipped. I got my second pairs of shoes, it looks good but size is too big. I’m not going to bother exchanging as I know it will charge me again. The tax charges are almost as same as the product cost. This is ridiculous. Please improve your shipping policy. At least make a note on your site that there is hidden fee so your customer is aware of the total cost.”

Helpful Report

“Nous avons commandé deux vestes NS40 pour un voyage en tour du monde. Affrontant actuellement des pluies au Vietnam, nous pouvons confirmer que les vestes ne sont pas du tout waterproof comme indiqué. En effet, elles n'ont pas permis de protéger nos t-shirts en dessous qui ont été totalement trempés par la pluie. Nous ne les recommanderons pas.”

Helpful Report

“I got a pair of shoes from you today instead of the defective one I had due to a problem from the packaging itself. The new pair was not my size that I ordered I’m a 46 EU and received a 39EU. That’s my second time I encounter a problem with you regarding that same pair of shoe and it’s really disappointing”

Helpful Report

“Too late in the supply: purchase not to enjoy in the season in which I need”

Helpful Report

“I can not rate this shoe because it has not arrive yet!!”

Helpful Report

Tropicfeel is rated 4.2 based on 2,113 reviews