Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“This is an awful water filter. The water has a terrible taste and i can't drink it.
I am used to culligan which is great.
I have to keep boiling the water with this. .
I DO NOT RECOMMEND AT ALL. I WOUKD NOT EVEN GIVE A 1 OUT OF 10”
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“Incompatible with my fridge. I bought the correct item and it fits, but it shuts down the water dispenser and won't allow it to operate because it is not manufactured by GE”
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“Merchandise never delivered, no response to multiple attempted phone calls and email messages, absolutely no customer service. Charge is in dispute with my card processor, charge reversed. Never buy from these people.”
“Filter outlet is the third online retailer that has sent me the incorrect water filters for my Kenmore Refrigerator. Please see the photo atttached. My refrigerator model number is 795-73105-710. I know this model was made by LG, but the filter references on your website Les me to these incorrect filters. Can someone please get me the correct filters?”
I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Our senior engineers have checked the problem according to your feedback.
Your water filter replacement part number is 04609980000 and the LT1000P you bought from us is suitable for your refrigerator.
We get solution to help with it, please pay attention to check the email from our customer service.
We’re sorry to hear of your experience and hope you will accept our sincerest apologies. Because our daily order volume is very large, some products will be sent from different warehouses.
“My GE refrigerator has a Waterdrop filter already and it works. I went to replace it with another Waterdrop because the replace light came on and the refrigerator refuses to recognize the new one. The water dispenser will not work with it. And yes, it's the right type RPWF. I have tried several times to reinstall and everytime it's the same. I have to stick the old one back just so the water dispenser will work.”
