“Filter outlet is the third online retailer that has sent me the incorrect water filters for my Kenmore Refrigerator. Please see the photo atttached. My refrigerator model number is 795-73105-710. I know this model was made by LG, but the filter references on your website Les me to these incorrect filters. Can someone please get me the correct filters?”
I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Our senior engineers have checked the problem according to your feedback.
Your water filter replacement part number is 04609980000 and the LT1000P you bought from us is suitable for your refrigerator.
We get solution to help with it, please pay attention to check the email from our customer service.
We’re sorry to hear of your experience and hope you will accept our sincerest apologies. Because our daily order volume is very large, some products will be sent from different warehouses.
“My GE refrigerator has a Waterdrop filter already and it works. I went to replace it with another Waterdrop because the replace light came on and the refrigerator refuses to recognize the new one. The water dispenser will not work with it. And yes, it's the right type RPWF. I have tried several times to reinstall and everytime it's the same. I have to stick the old one back just so the water dispenser will work.”
“The product was not an exact replacement for the Manufacturer brand. It did not work in the refrigerator. Had to discard it, including the spare I bought, and went out and bought the correct brand which worked fine.”
“Pls see Ecolife Rep 001 And 002
How can you send this when I don't yet have my shipment that was sent on 11/24?
All I get from your customer service reps. is" be patient"
My patience is gone.Just tell me how to get the item that I ordered 4 weeks ago.”
“6-month water filter lasted 1 and a half weeks when it clogged up and had to be thrown away. Still waiting for the replacement from the company. Currently don't have filtered water.”
“I used your website to identify the type water filter I needed and ordered the two pack. They arrived quickly but they were not the right replacement filters - so I am stuck with two useless filters and don't trust your site to order any more”
