“The filters I received do not fit in GE frig model # GFE 26jym but was listed this model in your list. I Did send you two emails but no answer? So please help me with this matter, Thanks”
Hi,
Thank you for reading my message.
From the experience you shared, I understand that you are experiencing an issue with our filter; please accept our sincerest apology for the inconvenience caused.
Please note that we have already sent an email to you, could you please check the inbox?
Thank you for your time and effort; please rest assured we will offer further solutions upon your reply.
Looking forward to your reply.
Kind Regards
Mia Lauren
Customer Service Rep
“On your site you called it a Berkey. This is VERY MISSLEAD. IT IS NOT A BERKEY AND CAME WITH DEFECTS. I SENT IT BACK THREE WEEKS AGO AND YOU STILL HAVE NOT REFUND MY MONEY. I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN!”
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@water-filter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“This is an awful water filter. The water has a terrible taste and i can't drink it.
I am used to culligan which is great.
I have to keep boiling the water with this. .
I DO NOT RECOMMEND AT ALL. I WOUKD NOT EVEN GIVE A 1 OUT OF 10”
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thank you for contacting us.
I apologize sincerely for the inconvenience caused, and will help you solve this ASAP.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“Incompatible with my fridge. I bought the correct item and it fits, but it shuts down the water dispenser and won't allow it to operate because it is not manufactured by GE”
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
Thanks for choosing our filter product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“Merchandise never delivered, no response to multiple attempted phone calls and email messages, absolutely no customer service. Charge is in dispute with my card processor, charge reversed. Never buy from these people.”
“Filter outlet is the third online retailer that has sent me the incorrect water filters for my Kenmore Refrigerator. Please see the photo atttached. My refrigerator model number is 795-73105-710. I know this model was made by LG, but the filter references on your website Les me to these incorrect filters. Can someone please get me the correct filters?”
I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Our senior engineers have checked the problem according to your feedback.
Your water filter replacement part number is 04609980000 and the LT1000P you bought from us is suitable for your refrigerator.
We get solution to help with it, please pay attention to check the email from our customer service.
