“Felt good to have something to drink water safely. Next time, I would most likely purchase the water bottle with the straw as the straw itself is not as convenient as it would be if it was built right into a water bottle.”
Dear Customer,
Thanks for your review.
We are sorry that the packaging did not give you a satisfactory experience. Please be assured that we have forwarded your feedback to the relevant departments and will make improvements on it.
We look forward to bringing you a satisfactory experience in the future.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep
Dear Customer,
Thanks for your review.
We are sorry that the installation of the filters has caused you difficulties.
If you would like to contact the Waterdrop Team, we would like the opportunity to try to troubleshoot this issue for you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep
“If I don't respond to the second review request. Don't send me another one. Obviously I didn't want to leave one. Since you are so persistent, you get a negative review.”
Dear Customer,
Thank you for the review.
I am very sorry to hear that you have experienced a problem with our review invitation.
Please rest assured that I have forwarded your feedback to the corresponding departments and we will definitely improve the invitation process. Hope to bring you a better experience.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep
“I opted out from rviews and marked the sender as spam. But they keep bothering me. A filter is a filter, none better than another. The seller is the issue. This one is awful.”
Dear Customer,
I am very sorry to hear that you have experienced a problem with our review invitation.
Please rest assured that I have forwarded your feedback to the corresponding departments and we will definitely improve the invitation process. Hope to bring you a better experience.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep