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www.south-african-hotels.com Reviews

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

Company Reviews

4.6

Based on 1,233 reviews


Customer Service
Communication Channels	Email, Live Chat

Read www.south-african-hotels.com Reviews

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

www.south-african-hotels.com 4 star review on 25th February 2017

Clement Lephaga

www.south-african-hotels.com 5 star review on 7th December 2016

www.south-african-hotels.com 5 star review on 16th November 2016

www.south-african-hotels.com 5 star review on 27th October 2016

www.south-african-hotels.com 1 star review on 2nd June 2016

www.south-african-hotels.com 1 star review on 2nd June 2016

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price was good. Please ensure that the name of the company and email address corespond. E. G. The website is SA hotels but the correspondents and email refer to SA safari something. For me this is a concern considering many scams around Booking hotels through a third party. Also it took 2 days to confirm a Booking and the precious time was missed where I could have find an alternative It is difficult to confirm the Booking front the hotel side. I will write another feedback after I concluded my stay at the hotel.”

Posted 8 years ago

“Quick, Personal and Dedicated. Chapeau.”

Posted 8 years ago

“I was looking for accommodation in Namibia and there are several special spots in the portfolio, but the main point is in RSA. The rating for RSA wuld be higher.”

Posted 8 years ago

“Rates and initial service very good. Time lapse between initial booking and further communication took too long (I was travelling elsewhere first and wanted all in order before I left, which exacerbated the impact of this). In the end I phoned the lodge to make sure of address and give visitor info like food allergies etc. Would also have appreciated directions and lodge contact numbers as part of the confirmation. Despite this I would use this South-African-Hotels.com again in future.”

Posted 8 years ago

“All went very quick and smooth...no problems experienced”

Posted 8 years ago

“Prompt efficient service.”

Posted 8 years ago

“The price was OK. Secured payment is convenient. The first email I got from you was tagged by gmail as spam, this raised some concerns. I can be helpful to receive from you more formation about the resort. For example, driving directions, weather expected in the relevant dates.”

Posted 8 years ago

“My booking for Sabie River Sun was cancelled due to refurbishments. I was extremely disappointed but Melissa managed to get us accommodated in the chalets. Thank you for going the extra mile!”

Posted 8 years ago

“The hotel is good. But, I think need more improvement. For example, should be have some slippers. The breakfast is good, but the waiter not appear to ask if we need any tea or coffe.”

Posted 8 years ago

“Website had some problems initially. A quick call and help from friendly staff sorted it out.”

Posted 8 years ago

“I found the assistants very polite, accommodating and helpful. When experiencing problems they were understanding and willing to assist and find solutions to help.”

Posted 8 years ago

“I was sceptical, every other booking agency told me the hotel we wanted to book was full. The hotel told us they were full. I had not heard of this booking agency. I logged the request the night before we were due (pressure). Within an hour of normal business the next day (the due date) the reservation was confirmed. We phoned the hotel to confirm. All done and dusted, one could not have expected better service. I would have rated this "very good" but their web-site gives up an error message when loading diners club, "insufficient numerals" provided!”

Posted 9 years ago

“Firstly I would like to appreciate the kind of service that you are offering guys as a team keep up the good work that you are doing. Last but not least a minor challenge was that there was a hassle in getting my booking by the time I arrived at the hotel on Thursday night lucky enough I was having my own copy that was emailed to me.”

Posted 9 years ago

“Good location and nice place to stay.”

Posted 9 years ago

“When making the booking on behalf of Mr Christopher Ransome I must say that I really got very good service. The time to make the booking was exceptionally overwhelming to me and the speedy response I got was good. When it came to the confirmation and payment of the booking it was handled with professionalism and I am very impressed with the way it was done and the follow-up was very quick. I must say it was a pleasure to make a booking though this company. I would like to make more use of your services in future. Annamarie Pieters who made the booking.”

Posted 9 years ago

“Being the first time to stay over in your hotel was a great experience. The personal were very helpful and supportive. So were the staff in the restaurant and pub. Just a suggestion - maybe you can consider a small refrigerator in the rooms to cater also for people suffering from diabetes for keeping the insulin cool. I will surely in future again make use of your accommodation. Kind regards. Johann Venter”

Posted 9 years ago

“Quick and efficient. Will use again when required”

Posted 9 years ago

“I was pleasantly surprised to find that the rate through South African Hotels for the resort I wished to book at was cheaper than other, more common sites. Glad to see you on Trip Advisor! While the booking process was seamless and "technophobe proof", if I have to find ANYTHING to criticize it's the number of very solicitous e-mails I received confirming that my booking was being attended to - one would have been enough! But thank you - I will most certainly use your site for future bookings.”

Posted 9 years ago

“They give a good service at the lowest price. The only reason I gave 4 stars is that they can improve in one area. I forgot to pay for the accommodation within the 72 hours period. It would have been helpful to have received a reminder. But I called and all was fixed”

Posted 9 years ago

Read www.south-african-hotels.com Reviews

Dear John Temple, thank you kindly for taking your time to provide us with your personal feedback about the services you received from us during your booking process. Sorry if we failed to not have contact you back. We usually only sent reminders before the bookings are in the cancellation period. Should we be able to assist you any further, please do not hesitate to contact us. It has been our pleasure to assist you. Wishing you a most wonderful stay! Many thanks and kind regards, Ryan Mackie and team Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 9 years ago

“customer loyalty card to have more discount and thanks to the fidelity”

Posted 9 years ago

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www.south-african-hotels.com is rated 4.6 based on 1,233 reviews