XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,085 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,085 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item came destroyed???”

Helpful Report

Posted 1 year ago

Dear Keith, Thank you so much for taking the time for sharing your feedback. We truly appreciate customers like you who help us improve our services. We would like to sincerely apologize for the unfortunate incident where your item arrived damaged. Please rest assured that we take this matter very seriously and are currently investigating how this happend. One of our CS will get in touch with you within the day to make everything right. Once again, We apologize for any inconvenience caused and assure you that we will take immediate action to prevent such incidents in the future. Kind regards, Chuck CS Manager

Posted 1 year ago

“Great selection of flowers and even better customer service. Input wrong email address on my first order and thought it didn't go through so placed another order. End with with duplicate orders and shop was very kind to waive off the 2nd order. Excellent customer service and highly recommended.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you so much for the wonderful note! We truly appreciate your kind words and support. We are happy to hear that you found our selection of flowers to be great and our customer service even better. We always strive to provide the best experience to our valuable customers like yourself. We understand that mistakes happen, and we are glad that our team was able to resolve the issue when you input the wrong email address on your first order. It's wonderful to hear that you placed another order. We take pride in our excellent customer service and it's heartening to know that we were able to meet your expectations. Once again, we sincerely thank you for recommending our services. If there's anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again in the future! Warm regards, Chuck CS Manager

Posted 1 year ago

“Great customer service! Not too expensive with same day delivery with updated services through sms too. Highly recommended!”

XpressFlower 5 star review on 12th February 2024

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Posted 1 year ago

“Convenient to select and book. Promptly delivered. Thank you”

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Posted 1 year ago

“I am extremely impressed with the delivery of service provided by Angelica. The level of professionalism and attention to detail was truly commendable. Thank you for going above and beyond to ensure that the needs were met and exceeded.”

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Posted 1 year ago

Hi Mr. Lim, Thank you so much for taking the time to review Xpressflower and for your incredibly kind words. We are absolutely thrilled to hear that you had such a positive experience with our service. We are delighted to receive your 5-star rating and we truly appreciate your support. Angelica is an exceptional member of our team, and your appreciation of her professionalism and attention to detail means a lot to us. We will make sure to convey your compliments to her. At Xpressflower, we always strive to go above and beyond to meet and exceed our customers' needs. Your satisfaction is our utmost priority, and we will continue to provide the same level of dedicated service to all our valued customers. Thank you once again for choosing us. We look forward to serving you again in the future. Cheers, Chuck CS Manager

Posted 1 year ago

“Efficient service and delivery. The service was excellent from the moment I walked into the store until the time that the item was delivered”

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Posted 1 year ago

“Very prompt service and follow up. Good experience.”

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Posted 1 year ago

“Website is okay, description of flowers and products is sufficient”

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Posted 1 year ago

“Items delivered in good condition.”

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Posted 1 year ago

“Easy website to use. Great communication and a beautiful bouquet of flowers. The recepients were thrilled!!”

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Posted 1 year ago

“Very poor quality flowers and basket. Also just 3 pcs of carnations. Not worth the money. Very disappointed.”

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Posted 1 year ago

“I'm delighted that the company is able to deliver my order in less than 24hrs after placing my order.”

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Posted 1 year ago

“Very reliable service. They deliver the gift item even if it's CNY eve. It's a lovey get well gift.”

XpressFlower 5 star review on 9th February 2024

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Posted 1 year ago

“Very pleased with the service. Will definitely use them again”

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Posted 1 year ago

“Good service !”

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Posted 1 year ago

“Friendly and helpful service”

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Posted 1 year ago

“Great and prompt service. Flowers were beautiful as well.”

XpressFlower 5 star review on 8th February 2024

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Posted 1 year ago

“Good service and fast delivery as per requested times.”

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Posted 1 year ago

“Great service, beautiful product. Highly recommend”

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Posted 1 year ago

“Keep up with your services. Well done!”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,085 reviews