XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,085 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,085 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Tell us how XpressFlower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The merchandise was delivered on time. I like that there is option to select the delivery timing slot.”

Helpful Report

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

“My wife really like the cup that come with the flowers”

Helpful Report

Posted 1 year ago

“very disappointed with subpar service standards, wonder if Xpressflower is large enough to even have a QA team onboard to rate NPS, etc. I am really very disappointed though it is not cheap, 1st time last time, I'd rather take my money to spend elsewhere, call me if you are keen to find out more.”

Helpful Report

Posted 1 year ago

Hi Gabriel I am so sorry for the experience encountered. We will give a whatsapp/call tomorrow morning to understand your feedback. We will definitely do our best to rectify the situation. Thank you for your feedback. Cheers Sam Chief Experience Officer

Posted 1 year ago

“Flower very nice and pretty”

Helpful Report

Posted 1 year ago

“Very prob service and delivery.”

Helpful Report

Posted 1 year ago

“Good experience for the first time. Will use it again next time. Retail staff are friendly and helpful when giving opinion.”

Helpful Report

Posted 1 year ago

“Thank you so much you made someone special very happy today🥰”

Helpful Report

Posted 1 year ago

“Fast, customer oriented and well prepared. Punctuality with its scheduled for delivery”

Helpful Report

Posted 1 year ago

“Beautiful roses!”

Helpful Report

Posted 1 year ago

“Delivery was on time and I was surprised that they delivered in such short notice. Thanks much!”

Helpful Report

Posted 1 year ago

“My wife was having lessons and was not able to answer the 10 missed calls from the sender. I had indicated to leave it with the office if sender was not able to contact the recipient. She texted my wife "please have the decency to pick up your call and tell me where do I drop it". Not exactly the best experience on a V-Day.”

Helpful Report

Posted 1 year ago

Dear Alan, Thank you so much for taking the time to share your feedback about your recent experience with Xpressflower. We greatly appreciate your honesty and value your thoughts. Firstly, we would like to apologize for the inconvenience caused by the missed calls from the sender. We understand how important it is for our customers to be able to communicate with the recipient, and we sincerely regret any frustration this may have caused. Additionally, we extend our apologies for the unprofessional text message your wife received. We understand that this was not the level of service you expected, especially on Valentine's Day. Please be assured that we will address this issue with our team to ensure it does not happen again in the future. Let us check this internally, one of our CS representatives will be in touch with you within the day. Once again, thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused and hope that you will give us another chance to serve you better in the future. Warm regards, Chuck CS Manager

Posted 1 year ago

“Order and delivery is smooth. Unlike some big company which I made a complaint for late delivery and was ignored. Had e mail to them to stop sending me e mail for promotion and was advertisement and till date still receiving . Btw thanks for the service. Will order again”

XpressFlower 5 star review on 14th February 2024

Helpful Report

Posted 1 year ago

“Very good experience overall. Flowers were premium quality, as advertised, delivered on time. My wife was very happy. Cheers!”

Helpful Report

Posted 1 year ago

Hi Amin, We truly appreciate your feedback and are delighted to hear that you had a very good experience overall. We take pride in delivering premium quality flowers that are as advertised and ensuring they are delivered on time. Happy to know that your wife loved the flowers. It's moments like these that inspire us to continue providing exceptional service. Cheers to your satisfaction and thank you again for choosing us! Warm regards, Chuck CS Manager

Posted 1 year ago

“Very prompt response on the whatapp chat function.”

Helpful Report

Posted 1 year ago

“Great reliable service and beautiful bouquets. That is why I keep coming back to XpressFlower to order bouquets for my wife, 3 times a year.”

Helpful Report

Posted 1 year ago

Hello David, Thank you so much for your fantastic 5-star rating! We sincerely appreciate your kind words and continuous support. Great reliable service and beautiful bouquets are at the heart of what we strive for at Xpressflower, and we are so happy to hear that it has been a cornerstone of your experience with us. We are honored that you choose us to order bouquets for your wife on all your special occasions. Thank you for being such a loyal customer. We look forward to serving you and creating more enchanting bouquets for your loved one in the future. Warm regards, Chuck CS Manager

Posted 1 year ago

“thanks, a very good experience”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“Service is good, staff attending to query is very responsive and prompt follow up observed”

Helpful Report

Posted 1 year ago

“The staff at clement mall outlet is very friendly n patience.”

Helpful Report

Posted 1 year ago

XpressFlower is rated 4.7 based on 6,085 reviews