XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,066 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,066 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic”

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Posted 9 months ago

“Excellent customer service and delivery!”

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Posted 9 months ago

“Efficient and easy ordering process & follow up. Also prices are very reasonable.”

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Posted 9 months ago

“communication when there are changes to the flowers such as unavailable. Although Ms Maria is willing to help get it done.”

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Posted 9 months ago

“Flowers can be better for the cost charged”

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Posted 9 months ago

Hi Vaibhav, Thank you for your feedback. I’m sorry to hear that the flowers did not meet your expectations, especially given the cost. We take your comments seriously and will be reviewing this to ensure improvements are made. Your satisfaction is our priority, and we are committed to doing better in the future. Thank you for bringing this to our attention. We hope to have the chance to serve you again. Sincerely, Chuck CS Manager

Posted 9 months ago

“Excellent service overall. Liked the preview before delivery to the customer.”

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Posted 9 months ago

“Good morning Sam.. the experience was good,however, from yesterday afternoon I have been asking for either invoice or receipt but until now still yet to receive it. I used credit card to pay and need that to submit to finance.. Hope I can receive the invoice or payment receipt by this morning.. Thanks alot..”

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Posted 9 months ago

Hi Yvonne, Thank you for reaching out and for your feedback. I wanted to let you know that we sent the invoice via email on August 30. Please check your inbox or spam folder just in case it was filtered there. If you still can't locate it, let me know, and I’ll be happy to resend it right away. I understand the urgency, so we’ll make sure you receive it as soon as possible. Thanks a lot for your patience and understanding. Best regards, Chuck CS Manager

Posted 9 months ago

“Everything went smoothly - website, delivery etc. The only thing is, there were yellow and white flowers in the bouquet I selected. The actual bouquet delivered consisted of only white flowers.”

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Posted 9 months ago

“The most common way of getting the best results”

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Posted 9 months ago

“Very professional services, fast, detail and completed. Appreciated your services very much. Will remember it.”

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Posted 9 months ago

“Great Customer Support with quick response. Appreciate the collaboration and effort across all parties involved”

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Posted 9 months ago

“Box spoiled after 1 hour delivered. The flowers are quite dry too.”

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Posted 9 months ago

Hi Chloe, We sincerely apologize for the inconvenience you've experienced with your recent delivery. We understand how disappointing this must be, especially with the condition of the box and flowers. Please rest assured that our Customer Service team will be in touch with you shortly to arrange a replacement. We truly value your satisfaction and are committed to making this right. Thank you for bringing this to our attention. Sincerely, Chuck CS Manager

Posted 9 months ago

“Excellent delivery time, and wonderful product!”

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Posted 9 months ago

“Delivered on time.”

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Posted 9 months ago

“It's my third time ordering from them! Prompt response and excellent service. Love it and Appreciate on your service.”

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Posted 9 months ago

Hi TS Transport, Thank you so much for your amazing feedback! We truly appreciate your support and are happy to hear that you have had such a positive experience with us. We are extremely grateful for your loyalty as a customer, and we are committed to continuing to provide you with top-notch service and beautiful flowers. Should you have any further requests or inquiries, please do not hesitate to reach out to us. Thank you once again for being a valued customer of Xpressflower! Best regards, Xpressflower Team

Posted 9 months ago

“Requested to fill up recipient name and messages. So was expecting there will be a message card but nothing. A bit disappointed. Was impress at the speed of service and prompt response from the team as i needed it urgently.”

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Posted 9 months ago

Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for the oversight in missing the message card that you requested. We understand how important it was to you, and we're truly sorry for the disappointment this has caused. We greatly appreciate your kind words about our service speed and prompt responses, especially given the urgency of your order. One of our customer service representatives will reach out to you shortly to make things right. Thank you again for bringing this to our attention, and for your understanding. Sincerely, Chuck CS Manager

Posted 9 months ago

“Good quality flowers for the price.”

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Posted 9 months ago

“Online order portal was easy to use and service always prompt and updates timely. Have been using XpressFlower for many years and I am very happy with the professionalism of the service provided. Thank you very much.”

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Posted 9 months ago

Hi Yee May, Thank you so much for your kind words! We really appreciate your feedback and continued support. We’re so glad to hear that our online order portal has been easy for you to use and that our services have been meeting your expectations with promptness and timely updates. It’s awesome to know you’ve been with Xpressflower for so many years, and we’re thrilled that our commitment to professionalism shines through for you. Your trust means a lot to us, and we can’t wait to serve you even better in the future. Hopefully, next time, we’ll earn that 5-star rating from you! Thanks again! Warm regards, Chuck CS Manager

Posted 9 months ago

“Responsive and good price.”

XpressFlower 5 star review on 22nd August 2024

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Posted 9 months ago

“Fulfilled my required & very helpful”

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Posted 9 months ago

XpressFlower is rated 4.7 based on 6,066 reviews