XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,370 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

XpressFlower 5 star review on 2nd October 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you!”

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Posted 11 months ago

“Efficient service. Thank you!”

XpressFlower 5 star review on 27th January 2025

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Posted 11 months ago

“Excellent customer service and user-friendly online ordering”

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Posted 11 months ago

“Good service and prompt assistance. Overall a smooth and good experience. Thumbs up!”

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Posted 11 months ago

“Great updates and easy to use website.”

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Posted 11 months ago

“Very happy with the service”

XpressFlower 5 star review on 26th January 2025

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Posted 11 months ago

“Excellent service and efficient, item delivered on schedule. Thank you. Highly recommended 👍”

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Posted 11 months ago

“Easy accessible website. Instant WhatsApp support.”

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Posted 11 months ago

“Good customer service as always through whatsapp, prompt and always up to standard, always fufill customer request!”

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Posted 11 months ago

“Very effient and easy to use service for ordering and delivering. Nica was very helpful and overall a satisfactory experience.”

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Posted 11 months ago

“though the delivered items looked alright on Photo but unsure in real time. preserved item in vase ? tot was in dome. seriously ! Extremely Poor Wreath Customer / Delivery Service which is not the first tine with the amended messages all not corrected yet delivery without proper checking, update and name of beloved RIP . Many a Times on other deliveries which is so unexpected unpleasing and i have never voice out due to giving chances to your company again and again but this time is again very waste of time , money, energy and trust as you should know the reasons yourselves if you are sincere enough to understand the pain. grief and disappointment. sunmitted as Miss Yin ER however will still use and recommend XpressFlower To All. Hope you all ensure 5 stars all the time all the way on items , cs, delivery.etc”

Helpful Report

Posted 11 months ago

Dear Miss Yin, Thank you for your honest feedback. We’re truly sorry for the shortcomings in our service, especially with the message card changes. This shouldn’t have happened, and we completely understand your frustration and disappointment. I’ll be giving you a call personally to clarify things and address any concerns. We really appreciate your continued support and recommendation, and we’ll do our best to ensure a better experience moving forward. Please let us know if there’s anything we can do to make things right. Best regards, Chuck CS Manager

Posted 11 months ago

“Excellent Service and Quality”

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Posted 11 months ago

“Well done for last minute change of effort on schedule!”

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Posted 11 months ago

“Thks you , beautiful flowers”

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Posted 11 months ago

“Bouquet was delivered on time, beautifully done and in excellent condition . My wife was very pleased. Thank you for the excellent service.”

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Posted 11 months ago

“Very good. Excellent!”

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Posted 11 months ago

“Friendly service, reasonable price, will recommend to patronize this boutique”

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Posted 11 months ago

“Very helpful customer service. The floral arrangement was well done and I received much praise from the recipient.”

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Posted 11 months ago

“Thankful for your company's services.”

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Posted 11 months ago

“Not the first time buying but this time round the flower are not as fresh”

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Posted 11 months ago

Hi Ken, Thank you so much for sharing your feedback with us. We truly appreciate your continued support and understand your concerns. As our customer service representative mentioned, the flowers used in your order were sourced from a fresh batch from our supplier, and we included a photo prior to delivery to show their condition. However, there are a few factors that could have affected the flowers, including the delivery process or the current climate in Singapore, which may have impacted their freshness. That said, we deeply value you as a loyal customer, and we will be forwarding your feedback to our management team for further review. As a gesture of appreciation, we are pleased to offer you a voucher for your next purchase. We sincerely appreciate your patience and understanding, and we look forward to serving you again. Should you have any further concerns, please don’t hesitate to reach out. Sincerely, Chuck CS Manager

Posted 11 months ago

XpressFlower is rated 4.7 based on 6,370 reviews