XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,070 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality flowers for the price.”

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Posted 9 months ago

“Online order portal was easy to use and service always prompt and updates timely. Have been using XpressFlower for many years and I am very happy with the professionalism of the service provided. Thank you very much.”

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Posted 9 months ago

Hi Yee May, Thank you so much for your kind words! We really appreciate your feedback and continued support. We’re so glad to hear that our online order portal has been easy for you to use and that our services have been meeting your expectations with promptness and timely updates. It’s awesome to know you’ve been with Xpressflower for so many years, and we’re thrilled that our commitment to professionalism shines through for you. Your trust means a lot to us, and we can’t wait to serve you even better in the future. Hopefully, next time, we’ll earn that 5-star rating from you! Thanks again! Warm regards, Chuck CS Manager

Posted 9 months ago

“Responsive and good price.”

XpressFlower 5 star review on 22nd August 2024

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Posted 9 months ago

“Fulfilled my required & very helpful”

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Posted 9 months ago

“Very happy with the prompt and efficient service provided.”

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Posted 9 months ago

“My wife loves it. deliver within the time stated”

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Posted 9 months ago

“I'm very impressed with XpressFlower's communication with a customer throught the whole process from placing order to actual delivery.”

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Posted 9 months ago

Hello Jenna, Thank you for your wonderful feedback! We’re so glad to hear that our communication made a positive impression on you. Keeping you updated every step of the way is something we take seriously, so it’s great to know it made a difference. We’re here to make the process as smooth and stress-free as possible. Thanks for trusting Xpressflower with your order! Cheers, Xpressflower Team

Posted 9 months ago

“Based outside Singapore the ordering process was extremely seamless.”

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Posted 9 months ago

“I really like the follow thru each step from ordering , I call up , answering my doubts . Thank to XpressFlower .”

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Posted 9 months ago

“There managed to change my request at the last hour before sending out. Very helpful and sincere.”

XpressFlower 5 star review on 19th August 2024

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Posted 9 months ago

“Received in good timing, lovely arrangement and fresh roses.”

XpressFlower 5 star review on 18th August 2024

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Posted 9 months ago

“Excellent service of Angelica and team. They sent me photos of the flower stand and the message for confirmation before delivery. I noticed a mistake I have made in the message. They could rectified in time and have it arranged punctually.”

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Posted 9 months ago

Hello Ong, Thank you so much for your feedback! We're glad to hear that Angelica and the team provided excellent service. Sending photos for confirmation before delivery is part of our commitment to ensuring everything is just right, and we’re glad we could catch and correct the mistake in time. It’s great to know that everything was arranged punctually. We appreciate your trust in us! Cheers, Chuck CS Manager

Posted 9 months ago

“My special requests were followed perfectly. Lai was incredibly helpful and patient in attending to my needs, even responding to my late-night inquiries. I also appreciated Rachel’s updates via email, including the pictures of the bouquet before delivery. The entire transaction was quick and easy, and the online pictures accurately represented the actual bouquet. Overall, it was a wonderful experience, and I will definitely order again.”

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Posted 9 months ago

Dear Customer, Thank you so much for your glowing 5-star review! We are Glad to hear that you had a wonderful experience with us. We are delighted to know that your special requests were followed perfectly, and that Lai was incredibly helpful and patient in attending to your needs. We strive to provide top-notch customer service, even late at night, so we are glad to hear that Lai was able to assist you. Rachel's updates via email, including the pictures of the bouquet before delivery, are part of our commitment to keeping you informed and providing a truly personalized experience. We are glad that you appreciated these updates and found them helpful. At Xpressflower, we aim to make the entire transaction quick and easy, while ensuring that the online pictures accurately represent the actual bouquet. Your feedback confirms that we are on the right track. Thank you for choosing us, and we are thrilled to hear that you will definitely order from us again. We look forward to serving you in the future! Best regards, Chuck CS Manager

Posted 9 months ago

“Happy with the service and information along the way from preparation to delivery. The Condolences Wreath looks beautiful and indeed provides comfort to the bereaved family.”

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Posted 9 months ago

“Firstly. I would like to compliment on your website which is very user friendly. Providing customers with pre written appropriate condolences messages. And a drop down with Addresses (funeral Homes) lessen the risk of typos! This is Really helpful. Secondly, your immediate and friendly responses to my order is remarkable. You even provided a photo of the arrangement. I reside in the USA, after receiving all the confirmation it gave me a peace of mind that my order will be delivered in Singapore.”

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Posted 9 months ago

Hello Sue, Thank you so much for your feedback! We're really happy to hear that you found our website easy to use and that the pre-written messages and address drop-down were helpful. We know how important it is to get everything right, especially at such a sensitive time. It’s great to know that our quick and friendly responses gave you peace of mind, especially with you being in the USA and your order being delivered in Singapore. We're glad we could make the process a little easier for you. Thanks again for choosing us! Cheers, Xpressflower Team

Posted 9 months ago

“Services are excellent. Delivery on time”

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Posted 9 months ago

“Beautiful product delibera in time! Great thanks from Germany!”

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Posted 9 months ago

“Nicely done and well received !”

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Posted 9 months ago

“Ordering thru the platform was easy and fast.”

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Posted 9 months ago

“Ordered a wreath and very satisfied with Xpressower. Delivery was seamless”

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Posted 9 months ago

XpressFlower is rated 4.7 based on 6,070 reviews