XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,374 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and prompt customer service. Able to deliver the wreath on the same day.”

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Posted 3 years ago

“Customer service is really cool and professional. I made the mistake of believing there was a mistake in the personal message for the flowers sent. Being hot-headed, I called customer service and scolded her without further thinking. Once I cool down, I got a 3rd party to check on the personal message sent with the flowers. There were no mistakes. I sincerely apologize for my harsh words and thank her for being kind and patient with me.”

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Posted 3 years ago

Hi Tammy, We would like to tell you how much we appreciate your review. the whole team works very hard to keep our clients happy and train endlessly to ensure that we can assist you in the best possible manner. We are glad that the team did such a wonderful job. Thank you again for your review and we’ll be here when you need us again. Cheers, Chuck CS Manager

Posted 3 years ago

“Great Service and nice flowers. This is my 2nd time ordering the Disney theme flowers and both looks wonderful.”

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Posted 3 years ago

“The service was very good even on short notice😊👍”

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Posted 3 years ago

“The flower arrangement was nice as expected, however delivery was late. It arrived an hour after the agreed timeline which killed the surprised element we wanted to give to our friend.”

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Posted 3 years ago

Hello William, Thank you so much for providing feedback, and for taking our call the other day. As spoken the timeslot you chose is between 1-6 pm. As per our system, the item arrived at the recipient around 5:50 pm and is within the stipulated/ selected time. Again, Thank you for choosing to shop with us and we hope to serve you again soon. Keep safe and healthy! Cheers, Chuck CS Manager

Posted 3 years ago

“First buying experience was impressive. Fresh flowers & ontime delivery as promised. My bf was happy to receive it! Not forget to mention the fast responsiveness from customer service. Overall, very satisfactory. Bravo!”

XpressFlower 5 star review on 5th March 2022

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Posted 3 years ago

“My mum loved the flowers! They are beautiful and fresh. Ondeh ondeh cake tasted great too. Delivery was on time, and requests were met as asked. Thank you!”

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Posted 3 years ago

“This is my first time order on behalf of the company . Very responsive and provide constant update of the order staus Strongly recommended and will surely order from them again”

XpressFlower 5 star review on 3rd March 2022

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Posted 3 years ago

Hi Stephainie, Thank you for the feedback, the SMS update from 98137301 is a one way system generated notification, hence, it's not able to receive any responses. One of our CS representatives will get in touch with you with the details and photos of your order Again, thank you for placing your first order with us. We value every customer and look forward to serving you again. Keep safe and have a great day! Cheers, Chuck CS Manager

Posted 3 years ago

“Reliable :) It would be best if the delivery order form has a signature of the recipient or whoever recieved the item this way, the sender is assured that the item is recieved. :)”

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Posted 3 years ago

“good good good”

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Posted 3 years ago

“Good service from customer service officer. Only wish there was an earlier delivery time. Thanks.”

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Posted 3 years ago

“I had a special request to add a personal gift to the bouquet of flowers ordered. Nia was very attentive and service oriented, making calls to the office/boss on a Sunday to ensure my gift can be included. She even made an effort to send me a picture of the bouquet n gift before delivery. Thank you Nia n Xpressflower!”

XpressFlower 5 star review on 1st March 2022

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Posted 3 years ago

“Thank you!”

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Posted 3 years ago

“Great support from Lovelyn and the team that provide instant response to get the flower ready and deliver in short time. Appreaciate a lot.”

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Posted 3 years ago

“Timely delivery, love the flower, colorful and fresh.”

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Posted 3 years ago

“Thank you for this service. I ordered a funeral wreath when my friend was bereaved of her grandma. The designs are thoughtful, the prices are in my opinion decent value, and the site is easy to use. The whatsapp customer service was also polite and helpful. The only downside was the payment portal seemed to have a problem with payment by debit card, but thankfully they had a paynow option.”

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Posted 3 years ago

“Top notch customer service.”

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Posted 3 years ago

“Well decorated”

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Posted 3 years ago

“Excellent customer service. Thank you for such beautiful flowers ☺️ thank you so much again seng pan!”

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Posted 3 years ago

“Delivery was excellent. Smooth and fast. Driver followed instructions given. However, my message was being cut off half way”

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Posted 3 years ago

Hi Jia Yi Sorry for the late respond. I did not reach the last part where your message was cut off. Thank you for the positive. I will get one of my CS to reach out to you to understand what happened so we can try to resolve this if possible. Cheers Sam Chief Experience Officer

Posted 3 years ago

XpressFlower is rated 4.7 based on 6,374 reviews