XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,374 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Sam, Wifey Joyce received the beautiful pink roses promptly. The flowers bloom this morning.”

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Posted 3 years ago

“Good customer service from Ainee. Helpful and friendly. Thank you.”

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Posted 3 years ago

“From order to delivery, it's been a smooth and prompt process. However, room for improvement on communication channel: 1) Order confirmation via Whatsapp 2) Payment link via Whatsapp 3) Order collection notification via email 4) Order delivery notification via email As you can see the communication channel is not consistent and it would be good if you can standardize the channels and preferably customers can elect the communication channel. Overall I am very pleased with the experience and it is a vast improvement from my previous order. Thank you for taking my feedback.”

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Posted 3 years ago

“Flower was OK. Paid more for morning delivery. Arrived at 1pm.”

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Posted 3 years ago

Dear Liang, Thank you for your feedback. At Xpressflower. com, we make every effort to deliver your order on time. As per checking internally, the timeslot chosen for the delivery schedule is 9-1pm and according to our backend data we delivered the stand at exactly 11:19pm, still within the stipulated timeslot. One of our CS representative tried reaching you yesterday, we have also sent you the the deatils of the delivery thru email (w/ photo and timestamp), hope the data helps to clarify matter. Again, It has been our pleasure to serve you, and we look forward to continuing to do so. Please feel free to contact us if you need any further clarifiaction. Cheers, Chuck CS Manager

Posted 3 years ago

“Good service”

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Posted 3 years ago

“The process from ordering to delivery was well handled. The customer service team often takes the effort to show a picture of the packed hamper. Update of delivery status is well handled. That is a good gesture. Irene Ang”

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Posted 3 years ago

“very glad with the fast and efficient service.”

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Posted 3 years ago

“Received my birthday bouquet from my good friends. I am simply delighted with it, the flowers and greens combinations were soft and sweet, with the wrapping with delicate ribbons - it’s a standout and makes my day!”

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Posted 3 years ago

“Love the floral arrangement - flowers are so fresh n beautifully put together. Delivery was timely and I am kept informed of status via email n sms. I am a return customer n will continue to support n recommend a press Flower”

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Posted 3 years ago

“5/5 Great customer service. My calls were attended promptly and my queries were clarified. Satisfied with the purchase and service provided. Thank you :)”

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Posted 3 years ago

“Very easy to order and customer service is very prompt and friendly. Flower is beautifully arranged.”

XpressFlower 5 star review on 22nd March 2022

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Posted 3 years ago

“Excellent customer service and good follow up. Flowers were similar to what was advertised.”

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Posted 3 years ago

“Intimate and superior service”

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Posted 3 years ago

“Hi Sam, Thanks for the follow up. If there is a rating of out of 6, I will certainly give a 6 for this level of service. Happy to sign up being a Xpressflower.com member. Say thanks to your team for the excellent service provided & will be back to place orders for many other occasions in the future. Regards Johnny Tan”

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Posted 3 years ago

“The flower arrangement is very nice. The lady staff in your shop where I ordered is very helpful and the delivery is earlier as what I expected. Thank you.”

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Posted 3 years ago

“The bouquet is very nice, looks better than the photo on the website. Smell lovely. Their online system is very good. A few reminders by e-mail to inform me the status of every step until delivery to my home. Very clear.”

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Posted 3 years ago

“Thank you for the good service and product. The wreath is very beautiful with the flowers in full bloom (makes it looking peaceful and happy). Appreciate the patience and professionalism of the whatsapp customer service personnel who addressed my queries.”

XpressFlower 5 star review on 18th March 2022

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Posted 3 years ago

“everything is good”

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Posted 3 years ago

“Good responds and delivered on time.”

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Posted 3 years ago

“Hi, we order quite a lot of wreaths. Can we have more variety please? Our budget for each wreath is $100. I'm also very pleased with your prompt delivery. Thanks”

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Posted 3 years ago

XpressFlower is rated 4.7 based on 6,374 reviews