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XpressFlower Reviews

4.7 Rating 6,374 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,374 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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Anonymous
Anonymous  // 01/01/2019
Presentation is remarkable and beautiful
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Posted 3 years ago
I requested for my personalised message to be printed or hand written in Chinese and they did it exactly what I wrote in English! I am so appreciative of that effort as my parents don’t read English at all. Flowers were arranged in the exact way published on their website. Very reliable service indeed!
XpressFlower 5 star review on 31st January 2022
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Posted 3 years ago
Hello Lee Na, Thank you for the compliments:) I am glad that our team did a great job. We work very hard to ensure that our customers get outstanding service and it makes us very happy that it reflected during your recent purchase. I will make sure that the rest of the team reads your review because I am certain that it will brighten up their day the way it brightened up mine. Til your next transaction! keep safe and happy CNY:) Cheers, Chuck CS Manager
Posted 3 years ago
My sister loved it! Thank you!
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Posted 3 years ago
Customer service is awesome.
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Posted 3 years ago
Deliver was in time as schedule. Appreciate the delivery guy for doing his job even heavy downpour at that time.
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Posted 3 years ago
Hi Arvin, Thank you for the compliments. Glad you loved the experience, will pass it on to the team and Hamzah our delivery guy! Stay safe and Godbless:) Chuck CS Manager
Posted 3 years ago
NA
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Posted 3 years ago
Nice flowers with good quality, prompt delivery, a bit pricy but as the other companies require booking few days in advance, the express service you get is worth it.
XpressFlower 5 star review on 30th January 2022 XpressFlower 5 star review on 30th January 2022
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Posted 3 years ago
The flowers are gorgeous. Thanks for the good service too.
XpressFlower 5 star review on 30th January 2022
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Posted 3 years ago
Good customer service.
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Posted 3 years ago
Very easy platform to order and complete within a few mins. Thank you!
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Posted 3 years ago
Very good and easy to navigate when ordering. Provides a variety of options and easy to use on payment too. Keep it up team!
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Posted 3 years ago
their service is of the best quality as compared to the others I have experienced. Although they gave me a shock at the last minute to say the specific flowers I ordered 1 week ago were not available, they managed to solve it and get it in the HQ and not at the VIVO city outlet which is limited they say. Between them and competitors humming with an experience at humming, I would continue my flowers and corporate hampers with Xpressflowers I will be posting my review on https://www.onehealth.sg
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Posted 3 years ago
Hi Jeremy, Thank you for the compliments, However, it makes us sad that you experienced a few inconveniences. I'll share your feedback personally with the department concerned and will evaluate what we need to do to prevent your experience from happening again. One of my representatives will reach out to you to provide you with a small token that you can use on your next purchase. Again, thank you for your kind words and for sharing your experience with the rest of the community. Please rest assured that we will continue to strive to provide you with our very best customer service. We'll be here when you need us again! Cheers, Chuck CS Manager
Posted 3 years ago
Very helpful.
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Posted 3 years ago
Efficient and fast delivery to my client. Just that ordering system can purchase all at one go! Have to order 1 by 1.
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Posted 3 years ago
very satisfied with the service and friendly staffs
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Posted 3 years ago
Appreciate the urgent delivery!
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Posted 3 years ago
Staff is helpful and are fairly quick in getting back to you and getting hampers from Xpressflower has been an easy expereience
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Posted 3 years ago
good job and satisfied
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Posted 3 years ago
Staffs were friendly and helpful
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Posted 3 years ago
hi , just gotten an email saying "Attached is a copy of the Delivery Order of the person who received your order." upon opening the attachment, there was no signature or acknowledgement of any sort. please explain. thanks!
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Posted 3 years ago
Hi Hon May, Thank you for letting us know about this, Apologies for the confusion. We are looking into this issue and hope to resolve it asap. We'll get in touch with you shortly. Thank you, Chuck CS Manager
Posted 3 years ago
XpressFlower is rated 4.7 based on 6,374 reviews