XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,374 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informed us late of items to be replaced and unable to meet delivery time, needed to reschedule. Hope can inform earlier and hv comparable replacement items.”

Helpful Report

Posted 3 years ago

Hi Yen yen, Apologies for this experience. We work very hard to keep our customers happy and would love it if you’d give us a chance to make things right for you. I will be in touch soon to discuss the matter. Sincerely, Chuck CS Manager

Posted 3 years ago

“Went to the Jewel XpressFlower and was attended by the staff (think her name is Jenny, anyway the staff was working on 26th Jan at around 1725hrs). It was nice of her to recognize me and instantly assist me. Thank you for the service!🙏”

Helpful Report

Posted 3 years ago

Hi Mustafa, Thank you for your kind words and for sharing them with the rest of the community. Our team works very hard to provide the best service and it makes us very happy that it reflected during your visit to our Jewel Outlet. I'll make sure that Jenny reads your review, she will get the recognition she deserves. Thank you once again and have a wonderful day:) Cheers, Chuck CS Manager

Posted 3 years ago

“I choose your company is because you have an earlier delivery date. the price is a little ex”

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Posted 3 years ago

“Thank you Jasmine for her prompt reply and excellent support in answering my query. Great Job!! Keep It Up !!”

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Posted 3 years ago

“Delivered as expected. Thank you”

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Posted 3 years ago

“Easy online transaction. Fast delivery as ordered the night before and the item delivered the next day afternoon!”

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Posted 3 years ago

“Amazing Job Team 👍”

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Posted 3 years ago

“Fast respond and action with solution provided, thanks”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Excellent and top notch service :) It was a last minute request special day for my wife - another flower cancelled my order due to no flower stock lol. I came across xpressflower team and they were amazingly able to customise and accept my order. They even updated me with a pic of the finished product before it was delivered. I was over the moon when we finally received the end product- beautiful flowers and balloons for my wife. She was super delighted and so was I. thank you once again since you made our special day super special :)”

Helpful Report

Posted 3 years ago

“There was an issue with the order received which was the only reason I’m giving it a 4. However, the customer service and the prompt resolution XpressFlower provided is undoubtedly one of the best I have experienced. 👍🏻”

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Posted 3 years ago

“Good service and friendly.”

XpressFlower 5 star review on 23rd January 2022

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Posted 3 years ago

“I feel it was too costly for such a simple arrangement. Quite disappointed. In the picture there is a ribbon but when it was not there.”

Helpful Report

Posted 3 years ago

Hi Santhi Thank you for your feedback about the product, I have forwded this to my marketing team. With regards to the missing ribbon, I apologize on behalf of my team. One of my CS will reach out to you tomorrow. We would like to extend our apology with a voucher to our garden-themed Knots Cafe. Cheers Sam Chief Experience Officer Xpressflower

Posted 3 years ago

“Want to say a BIG THANK YOU to Shan who assisted me very swiftly despite the fact it was a last minute order. The order was exactly what I intended and it was delivered in time as promised. So , thank you Shan !!!!!”

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Posted 3 years ago

“The flower arrangement was fabulous. Received update every step of the way. Delivery was well arranged.”

XpressFlower 5 star review on 22nd January 2022

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Posted 3 years ago

“Quick and responsive.”

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Posted 3 years ago

“Gd service”

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Posted 3 years ago

“Very efficient online portal and delivery punctuality. Ordered at 4.45 pm on 16th Jan and flowers delivered at 11am on 17th Jan. Highly recommended.”

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Posted 3 years ago

“I am happy with your excellent service.”

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Posted 3 years ago

“Very impressed with your service, everything went smooth. Likely to shop again for the next occasion. 😊”

XpressFlower 5 star review on 18th January 2022

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Posted 3 years ago

Hi Arlette, Thank you for your very kind words! It is much appreciated. We take pride in providing the best service possible and are quite happy that this reflected during your first shopping experience with us. Thank you and we’ll be here when you need us again:) Cheers, Chuck CS Manager

Posted 3 years ago

XpressFlower is rated 4.7 based on 6,374 reviews