XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,374 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 4 years ago

“Very user-friendly website with good collection to select from. Efficient staff to verify order and email /sms to update on status of order and delivery”

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Posted 4 years ago

“Hi! My online purchase with XpressFlower was a smooth one. Easy navigation and lots of choices to choose from. Great customer service provided through whatsapp and call confirmation. Thank you for the great experience!! :)”

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Posted 4 years ago

Hi Farah, Thank you for your first order and the kind words! It is so exciting when a new customer tries our products:) hope that we can continue to serve your needs. We are always here for you, so please contact us if you need any help with your future purchases. Cheers, Chuck CS Manager

Posted 3 years ago

“Flowers are fresh and nice.”

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Posted 4 years ago

“Easy to order via online . Not complicated The arrangement was delivered within the time range . Will definitely use you guys again for future orders . Thank you”

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Posted 4 years ago

Hello Mrs. M, Thanks for the kind words and feedback that you shared regarding your experience with us. Customer feedback is very important to our organization and helps to shape and improve all that we do. We were happy to hear of your positive experience. Thank you and we’ll be here when you need us again. Cheers, Chuck CS Manager

Posted 4 years ago

“Good service and fast”

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Posted 4 years ago

“The gifts were lovely but the delivery guy called the recipient beforehand to confirm the address hence ruining the surprise”

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Posted 4 years ago

Hi Jie Shen, Thank you for the feedback, We're happy that you loved the gifts. I do apologize that you came across a certain issue with the delivery. We are usually known for our attentiveness to detail and are very sorry that we missed the mark this time. One of our supervisors tried reaching you and sent you an email as well. Hoping that you will still give us a chance next time. Thank you again for shopping with us and please don’t hesitate to give us a call on your next purchase. Sincerely, Chuck CS Manager

Posted 4 years ago

“I have ordered from them a few times and am impressed with their quality and service every time. Their delivery is prompt and ideal gifts available for every occasion.”

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Posted 4 years ago

Hi, Thank you for your order and the kind words:) Each one of your orders is important to us and we truly appreciate you being a repeat customer. Thank you for remaining a valued customer. Your loyalty allows us to continue to grow as a business. Keep safe and healthy! Cheers, Chuck CS Manager

Posted 4 years ago

“Great service. The delivery went smoothly.”

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Posted 4 years ago

“Beautiful, nice decoration, perfect service.”

XpressFlower 4 star review on 4th January 2022

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Posted 4 years ago

Hello Sanjay, Everyone here does such a great job because our customers are always so nice! Thank you for your very kind words and we hope to serve you soon again:) Once again, thank you for shopping with us! Cheers, Chuck CS Manager

Posted 4 years ago

“Delivery was on time. However, 2nd day, there is mold on 2 flowers.”

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Posted 4 years ago

“Flowers were fresh and delivered on time, well done”

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Posted 4 years ago

“⭐️⭐️⭐️⭐️⭐️”

XpressFlower 5 star review on 2nd January 2022

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Posted 4 years ago

“The delivery was prompt. But the wreath was not beautifully arranged. Pls see attached picture.”

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Posted 4 years ago

Dear Customer, Thank you so much for your kind feedback and photo. We are checking this internally and will get back to you ASAP Cheers Sam Chief Experience Officer

Posted 4 years ago

“Initially my friend tried putting in the order using his phone, but kept getting an error. Later I managed to put in the order using PC. Quite of a few repetitive questions asking for the same information, such as destination address. The picture could have been better if indicate clearly whether include or exclude the stand. Was there an option for live chat or submitting an inquiry? I don't recall seeing that window. Overall, good experience.”

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Posted 4 years ago

Dear Customer Thank you for kind feedback. We will be reaching out to you directly to understand more. Cheers Sam Chief Experience Officer

Posted 4 years ago

“Hi, Thank you very much for the job well done. On this note, special thanks to Eileen who has given her extra mile on this service. Regards”

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Posted 4 years ago

“Absolutely impressed w the service & fresh beautiful blooms ( despite having issues booking from another country.. inputing postalcode & no where to insert 5% discount). Will definitely use Xpress Flower from now on🧡”

XpressFlower 5 star review on 31st December 2021

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Posted 4 years ago

“Great service and beautiful flowers. I was able to order day before without having to worry about running around different malls to find flowers for NYE. The flowers were delivered within the timeframe I paid.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very accommodating staff, helping to expedite my orders.”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,374 reviews