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XpressFlower Reviews

4.7 Rating 6,374 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,374 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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Anonymous
Anonymous  // 01/01/2019
Fast delivery
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Posted 4 years ago
Pricing is very competitive, delivery timing fit most business operation hours.
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Posted 4 years ago
I'm very happy with the entire experience. I would say 5/5 I like how you provided updates for tracking and the delivery is timely and the flowers are looking good!
XpressFlower 5 star review on 21st December 2021
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Posted 4 years ago
Great service, reasonable price and prompt delivery.
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Posted 4 years ago
express service. able to deliver within short hours. however, presentation of message need to be improved.
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Posted 4 years ago
Hi Christina Thank you so much for your reply and feedback. I will be reaching out to you personally to find more on how we can improve further about the presentation of the message. Cheers Sam Chief Experience Officer
Posted 4 years ago
Fast response... Easy transaction and delivered on time.
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Posted 4 years ago
A review from Taiwan! Perfect service and wonderful flowers. 伊雯非常貼心, 若下次還有類似需求, 會再找你們!
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Posted 4 years ago
Hello, thank you so much for your lovely feedback! We’re really happy to hear that Yvonne’s thoughtful service made a great impression. If you ever need anything again, please don’t hesitate to reach out, we’ll always be happy to help. We’ll continue doing our best to take good care of every customer. Warm regards, Xpressflower Team
Posted 3 weeks ago
The flowers are good. But the delivery is slow. Received the message that the flowers have been despatched at 10 am, but only arrived at 1 pm. Paid extra for this service too.
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Posted 4 years ago
Prompt delivery
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Posted 4 years ago
Thanks for kind consideration and confirmation before delivery of the 3 different Condolence Flowers
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Posted 4 years ago
i bought a bouquet of Tulips in Plaza Singapura branch and the lady was very accommodating and very helpful. the same bouquet on the same day leaked when I was in Vivo city. i went to Vivo City branch and one lady was willing to replace the plastic that ensures the water stays inside. But, one unpleasant and rude lady named Gwen says no, we cant do that and it’s not for free. to preserve the hardwork done by Plaza Singapura Branch, we opted for it to be checked still and replaced. i was charged with $10.70 for a plastic and wrapper some of which was reused and the whole bouquet came out so ugly. please educate your staff on customer etiquette and how to talk to paying customers. She was very rude and she’s working in a flowershop that supposed to bring joy. thank you. Merry Christmas.
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Posted 4 years ago
Good Service will order it again
XpressFlower 5 star review on 18th December 2021
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Posted 4 years ago
Always accommodating and efficient
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Posted 4 years ago
Great service
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Posted 4 years ago
Friendly staff, great support during the collection of the purchase.
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Posted 4 years ago
Ordered a wreath in the morning upon knowing of a friends loss. I’m impressed with the email updates and sms to inform me that the delivery was First, on route within delivery schedule and secondly another update upon successful delivery. This is all without me having to track. Good system in place for purchase makes it smooth coupled with solid delivery. Thumbs up!
XpressFlower 5 star review on 15th December 2021
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Posted 4 years ago
water kept leaking out from the bottom of the bouquet
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Posted 4 years ago
Hi Dino, I am very sorry for your bad experience and the inconvenience it has caused you. We do our best to give outstanding service to our customers. I believe one of our supervisors already contacted you to address your concerns. We are hoping that you would give us the chance to rectify the situation. Thank you. Sincerely, Chuck CS Manager
Posted 4 years ago
Easy to order and Customer Service update requestor on the status
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Posted 4 years ago
Thanks for the lovely wreath. The actual wreath looks way better. Appreciate the regular updates of the delivery.
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Posted 4 years ago
so far i would rate the plants 7/10…both the cactus was slated sideways…i wanted it to look like as the picture shown. but still i love the pots
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Posted 4 years ago
XpressFlower is rated 4.7 based on 6,374 reviews