XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,370 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

XpressFlower 5 star review on 2nd October 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This my 3rd time ordering flowers from XpressFlower. I am very pleased with the delivery and the final product. Recipents loved it too. Thanks.”

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Posted 1 year ago

“Thanks for the timely delivery of flowers! Much appreciated👍👍”

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Posted 1 year ago

“Order 12 stalks of roses. The roses do not looked fresh. Delivery service was ok.”

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Posted 1 year ago

Hi Teresa, Thank you for the feedback. Let us check on this internally. Once of our CS will reach out to you to get further details. Thank you, Chuck CS Manager

Posted 1 year ago

“Awesome.my mom love it!thumbs up!”

XpressFlower 5 star review on 12th May 2024

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Posted 1 year ago

“We had informed in the morning 12/05/24 That’s please deliver before 3pm 1.36pm was told soon to deliver to your place Till now 3.02pm has yet to receive and has inform the shop that we are leaving the home and no one able to open the lift door as due to security Very terrible service”

Helpful Report

Posted 1 year ago

Dear Gary, Thank you so much for taking the time to share your feedback. We are sorry for the confusion with regards to the delivery schedule. Hoping that you understand, during peak periods like Mother's day, we are not able to arrange a specific timing of the orders. We are processing thousand of orders during this time. Hence, arrival of each item will depend on the planned delivery route of our couriers. Thank you once again for reaching out to us and giving us the chance to rectify the situation. We are truly sorry for the confusion and inconvenience caused and we appreciate your patience. Best regards, Chuck CS Manager

Posted 1 year ago

“Happy with the product and delivery”

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Posted 1 year ago

“All staff very helpful, patient and efficient. Flowers were beautiful too. Service great! Thank you!”

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Posted 1 year ago

Hi Yan Ping, Thank you so much for the wonderful feedback! We are glad to hear that our staff was helpful, patient, and efficient in assisting you. We are also delighted that you found the flowers beautiful and our service great. We appreciate your kind words and thank you for choosing us. Cheers and have a great day ahead! Xpressflower team

Posted 1 year ago

“I have been using xpressflower for a while and was never disappointed. But, For this particular order, I will rate it poorly because the flower was left outside our place. There was no knock on the door, or call made to me. Some of the flowers were compressed to.”

Helpful Report

Posted 1 year ago

Dear Jan, Thank you so much for taking the time to share your feedback about your recent order with Xpressflower. We truly appreciate customers like you who provide us with valuable insights into their experiences. We are sincerely sorry to hear about the inconvenience you faced with the delivery of your flowers. This is certainly not the level of service that we strive to provide. Our SOP is to ensure that the flowers were hand-delivered to the recipient personally or at least call them if no one is answering the door, and we apologize for the oversight. We understand how disappointing it must have been to find the flowers left outside without any prior notification. This is certainly not the experience we want our customers to have. We also apologize for any damage caused to the bouquet due to compression. We have lodge a complaint to the 3rd party courier partner we are using. We genuinely want to make it right and ensure that this does not happen again in the future. One of our CS representative will be contacting you to get further details. Once again, thank you for bringing this matter to our attention. Your feedback is crucial in helping us improve our services. We value your continued trust in Xpressflower and assure you that we are committed to providing you with a superior flower shopping experience. Best regards, Chuck CS Manager

Posted 1 year ago

“Flowers were in perfect condition and very fresh”

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Posted 1 year ago

“Trustworthy service! The whole online user experience was also good!”

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Posted 1 year ago

Hi Angela, Thank you so much for taking the time to leave us a glowing 5-star rating! We truly appreciate your feedback and support. At Xpressflower, we strive to provide a seamless and reliable experience for our valued customers like you. Your satisfaction is always our top priority, and your positive review has reaffirmed our commitment to delivering exceptional service. We completely understand your hesitation about not seeing the real product. However, it's reassuring to know that your mum hasn't raised any complaints, which gives us confidence in the quality of our product. Once again, thank you for your kind words and trust in our brand. We hope to continue exceeding your expectations in the future. Cheers, Xpressflower Team

Posted 1 year ago

“My mum loves the flowers as they are really fresh and big. Thank you so much for making her day!”

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Posted 1 year ago

Hi Jean, Thank you so much for the wonderful note! We are absolutely delighted to hear that your mum loved the flowers! Our team takes great pride in ensuring that every order is met with utmost care, selecting only the freshest and most beautiful blooms. It warms our hearts to have made her day a bit brighter. Thank you once again for choosing us, and we look forward to serving you in the future. Warmest regards, Xpressflower Team

Posted 1 year ago

“Excellent communication right up to delivery and after. Beautiful flowers that are long stem and not cut in the vase with foam like other companies. Packed well and delivered with care. Won’t order flowers anywhere else from now on. My new shop!”

Helpful Report

Posted 1 year ago

Hi Tyler, Thank you so much for your fantastic review! We truly appreciate your kind words and are glad to hear that you had such a positive experience with us. We pride ourselves on excellent communication, from the moment you place your order until the flowers are delivered, and even afterwards. We believe in maintaining a strong connection with our customers throughout the entire process. We are delighted that you found our flowers to be beautiful. Our team takes great care in ensuring that every arrangement is meticulously packed for a safe and secure delivery. Your support and satisfaction mean the world to us, and we are honored to become your new go-to flower shop. We can't wait to assist you with any future floral needs! Once again, thank you for choosing Xpressflower. We are grateful for your trust in our services. Cheers, Chuck CS Manager

Posted 1 year ago

“Ordered some flowers for an auntie for Mother’s Day in advance and everything arrived promptly in perfect condition. My auntie was happy and so am I. 😊”

XpressFlower 5 star review on 10th May 2024

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Posted 1 year ago

“Always never disappoint me and the receivers. Will be back for more. Thanks!”

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Posted 1 year ago

Hi Pearlyn, Thank you so much for the amazing feedback! We truly appreciate your continued support and loyalty. It brings us immense joy to know that our flowers always never disappoint both you and the recipients. Your satisfaction and trust in our services mean the world to us. We look forward to serving you again and providing you with more delightful experiences. Thank you once again for being such a loyal customer. Warmest regards, Xpressflower Team

Posted 1 year ago

“This is my second order to send grand opening flowers to my customers. They always forgotten to include shop names despite written down for them. Even with reminders, they will still argue details not provided. When I send them photo to prove details was provided, they totally ignore me.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you so much for taking the time to share your feedback on your experience with Xpressflower. We truly appreciate your honest review and apologize for the issue you encountered with one of our outlets. We understand how important it is for your customers to receive their flowers with all the necessary details, including the shop names. We are sorry for any inconvenience or frustration this may have caused you. As spoken, we will ba arranging a replacement of the message card with the correct details on it. Rest assured, we take your feedback seriously and will take immediate action to address this matter. Once again, we apologize for any inconvenience caused and want to thank you for bringing this issue to our attention. Your feedback helps us strive for better service and customer satisfaction. We look forward to serving you better in the future and appreciate your continued support. Best regards, Chuck CS Manager

Posted 1 year ago

“Good order tracking...I find it very useful and glad to know that my order had been fulfilled.”

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Posted 1 year ago

“The flower arrangement is well done. The delivery guy is kind and pleasant.”

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Posted 1 year ago

“Excellent service and fuss free! Very reliable delivery !”

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Posted 1 year ago

“Deliver the flower in short notice and on time.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,370 reviews