XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,085 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,085 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service is very good”

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Posted 1 year ago

“For Customer Service officer listening to customer communication required to improve.”

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Posted 1 year ago

“Very prompt delivery.”

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Posted 1 year ago

“Nice flowers”

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Posted 1 year ago

“Very accommodating. Thank you very much XpressFlower.”

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Posted 1 year ago

“Looks fantastic, thank you!”

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Posted 1 year ago

“I needed to organise some flowers urgently and was impressed by the ease and reliability. The ordering system was easy, delivery was made as promised on the same day in the allotted range of time and a pre-delivery email was sent with photos of flowers and message to reconfirm which was great. Highly recommend!”

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Posted 1 year ago

“The staff is super helpful! Thank you. I have click on the wrong date to be delivered and I called them for to help me rectify the date. The one answering my call is super sweet and immediately make amend to the date I wanted and she even told be that she can help me to be delivered earlier. I am so sorry I did not get her name but please help me to get on her commendable services that she has provided. Also thank you for the picture taken to show the delivered flowers. That was really thoughtful.”

XpressFlower 5 star review on 19th January 2024

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Posted 1 year ago

Hi Eismawati, Thank you so much for your amazing comments with your experience! We truly appreciate your kind words and are delighted to hear about your positive experience. Happy to know that our team was able to assist you in rectifying the delivery date. Our team takes great pride in providing excellent customer service, and we are glad that our representative was able to help you promptly and sweetly. Ms. Angelica is the name of the CS representative who assisted you, we will make sure to acknowledge her commendable services internally. We always strive to go above and beyond to meet our customers' needs and it's wonderful to hear that we were able to do that for you. Additionally, we're glad you appreciated the picture taken of the delivered flowers. It's our pleasure to share that extra touch of thoughtfulness with our customers. Thank you once again for choosing us. We truly value your support and look forward to serving you in the future. Cheers, Chuck CS Manager

Posted 1 year ago

“I had what's app the team to confirm the delivery address and your team had reverted very fast to my enquiry. I am very happy to receive notification confirming the delivery and the pixture of the item order.”

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Posted 1 year ago

Hi Kris, Thank you so much for the positive feedback! We truly appreciate your support and are happy to know that you had a wonderful experience with us. Your kind compliments about our team's prompt and efficient response have made our day! We always strive to provide exceptional customer service, and we're delighted to hear that we were able to assist you with confirming the delivery address quickly. Furthermore, it brings us immense joy to know that you were pleased to receive the notification confirming the delivery, as well as the picture of the item you ordered. We understand the importance of keeping our customers informed and updated throughout the entire process, and your satisfaction is our top priority. Once again, thank you for choosing Xpressflower and taking the time to share your experience. We truly value your trust in our services, and we look forward to serving you again in the future. Cheers, Chuck CS Manager

Posted 1 year ago

“Appreciate the professional service”

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Posted 1 year ago

“XpressFlower has the best Customer Service agents. My last minute order today is with Ms Nica, she has been so helpful, with recommemdations & also a call to me when the driver could not find the exact location of my delivery venue. Never dissappointed with their service, thank you guys.”

XpressFlower 5 star review on 18th January 2024

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Posted 1 year ago

Hi Joyce, Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your loyalty and support as a valued customer of Xpressflower. We are thrilled to hear that you had an excellent experience with our Customer Service agents, especially Ms. Nica. It's incredible to know that she provided you great service and went above and beyond by contacting you when the driver faced difficulties locating your delivery venue. We are proud to have such dedicated and attentive team members. Your satisfaction is our top priority, and we are delighted to know that we have consistently met your expectations. We are grateful for your continued trust in our services and look forward to serving you in the future. Thank you again for your kind words and for being a loyal customer. If you need any further assistance, please do not hesitate to reach out to us. Warm regards, Chuck CS Manager

Posted 1 year ago

“Delivered on time. thank you”

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Posted 1 year ago

“My # 1 choice:-)”

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Posted 1 year ago

“Good communication. Flowers looked the same as how they were shown on the website. Delivered to the correct address on time. Quite happy with the service”

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Posted 1 year ago

Hello Andrew, Thank you so much for giving Xpressflower a 5-star rating! We truly appreciate your kind feedback. We are delighted to hear that you found our communication to be good and that the flowers looked just as they were shown on our website. Ensuring timely and accurate delivery is one of our top priorities, and we are glad to see that your order was delivered to the correct address on time. Your satisfaction with our service means a lot to us, and we are thrilled that we were able to meet your expectations. Once again, thank you for choosing Xpressflower. We look forward to serving you again in the future! Cheers, Chuck CS Manager

Posted 1 year ago

“Beautiful flowers delivered as ordered.”

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Posted 1 year ago

“Excellent & efficient service”

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Posted 1 year ago

“Speedy response and seek clarification and confirmation on date and timing of delivery. Able to adjust to date and timing request changes. Update client of delivery status with actual photo.”

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Posted 1 year ago

Hi Sakdiah, Thank you so much for the positive feedback! We deeply appreciate your kind words and support. At Xpressflower, we strive to accommodate any changes in date and timing requests to ensure utmost satisfaction for our valued customers like you. Furthermore, updating you with the delivery status, along with an actual photo, is our way of keeping you informed and involved. We genuinely thank you for being a loyal customer and choosing Xpressflower for your floral needs. We look forward to serving you again, and we're here to assist you with anything you may need. Cheers, Chuck CS Manager

Posted 1 year ago

“Convenient and easy”

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Posted 1 year ago

“Good delivery service with updates and photos, highly recommended.”

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Posted 1 year ago

“Very good condition”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,085 reviews