XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,376 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selected mixed colours Gebera however all pink colour Gebera was packed and delivered. But it’s ok. Luckily pink is my favourite colour :)”

Helpful Report

Posted 4 years ago

Hi Jasmine, Thank you for taking the time to write us a review. Apologies on this experience and thank you for raising this to our attention. Will be raising this matter to the department concerned and rest assured that we will be discussing this internally to avoid this kind of situation in happening again. Thank you for your kind patience and understanding and we hope that you'll give us the privilege of serving you better next time. Keep safe and healthy! Cheers, Chuck CS Manager

Posted 4 years ago

“Delivery was on time. My girlfriend likes the bouquet very much.”

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Posted 4 years ago

“Not Bad, delivered on time, and the product looked satisfied. Well Done”

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Posted 4 years ago

“I have ordered flowers with you several times lately. Today’s bouquet was done poorly in comparison with my last order (Aug 12). Pretty much similar bouquet. Have just spoken with your customer care officer and reported in detail.”

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Posted 4 years ago

Hello Jorgen, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We would like to discuss this further so that we can rectify the situation. Our Outlet Manager in-charge will be in touch with you shortly. Sincerely, Chuck CS Manager

Posted 4 years ago

“I did not know your process and was in a hurry. I got the bill then I google Xpress flower, the first web site pop up with a phone then I paid immediately. Later I realised it is the wrong site. Then I received your official link to pay, so I paid again. I have not been able to get the refund from the wrong guy yet :-(”

Helpful Report

Posted 4 years ago

Hi Kim, Thank you for the feedback and bringing this matter to our attention. As spoken earlier we would like the opportunity to investigate your feedback further. You can reach me at your most convenient time at chuck@xpressflower.com or call our hotline 62801007. We’ll try to help and work with you to resolve this issue. Thank you again, hope to hear from you soon. Cheers, Chuck CS Manager

Posted 4 years ago

“Very prompt in delivery and keep sender updated.”

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Posted 4 years ago

“Great service, as usual. My partner was thrilled with the flowers. Thanks for your help.”

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Posted 4 years ago

“Thank you for delivering when you said you would and providing an arrangement that was as pictured on your website. Makes it so much easier when sending flowers from overseas.”

XpressFlower 5 star review on 15th September 2021

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Posted 4 years ago

“Fast delivery, smooth ordering process.”

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Posted 4 years ago

“I am not happy with delivery, 1) it’s too expensive than other florists 2) They add some kind of cactus plants which ruin bouquet 3) customer care numbers are not working, it ask for executive extension which I have no idea what it is. Not a pleasant experience for me. Hope you improve. Have a nice day ahead”

Helpful Report

Posted 4 years ago

Dear Khaja, Thanks for sharing your feedback. I believe one of our Customer Service Supervisor had already reached you regarding your concerns with this recent purchase. Again, we’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I'll be raising your feedback on our next internal meeting for further improvements. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We have also sent you a small token which you can use when you drop by our garden themed cafe, Knots Cafe and Living in Paya Lebar. We would love to make things right if you give us another chance. Meanwhile, keep safe and healthy! Sincerely, Chuck CS Manager

Posted 4 years ago

“The process is pretty straightforward. Though in my previous experience in July, its much better. July Order - Asked the CSO if they are able to deliver and she asked me what flowers i am looking for, how many stalks and subsequently suggested and placed the order for me with my instruction to go ahead. (the last part from what i remember though i might had remembered wrongly) September Order - Asked the CSO if they have any tulips and she basically just asked me to go to website and choose tulips under the flowers section.”

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Posted 4 years ago

“Excellent services !”

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Posted 4 years ago

“Amazing costumare service and assistance.”

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Posted 4 years ago

“The flowers are beautiful and fresh. Love it. Will definitely visit this shop again for flower delivery as the service provided is excellent.”

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Posted 4 years ago

“Frequent customer of XpressFlower.com great service, prompt delivery.”

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Posted 4 years ago

“Ordered around 9am and delivered around 4-5pm on the same day, impressed”

XpressFlower 5 star review on 14th September 2021

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Posted 4 years ago

“Friendly staff and helpful.”

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Posted 4 years ago

“Very impressive service with updates provided from the point of collection till delivery.”

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Posted 4 years ago

“I seldom order online, usually my wife do it. The online purchase make it easy & delivery as per promised. Great system from ordering to logistic.”

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Posted 4 years ago

“Very convenient and comprehensive platform for purchase of flower stand for events. Price are competitive and value for money”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,376 reviews