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XpressFlower Reviews

4.7 Rating 6,376 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,376 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Anonymous
Anonymous  // 01/01/2019
Simple and fast! Great quality
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Posted 4 years ago
Exceeded my expectations and look even better in real life. My friend is really happy with what she received :) Flowers are fresh and vibrant in colors. Thanks XpressFlower Team!
XpressFlower 5 star review on 7th September 2021
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Posted 4 years ago
Hi Thei, Thank you very much for the kind words and for choosing to purchase from us. We are elated that we were able to exceed your expectations. We, the staff enjoyed catering to all your needs as well. Thank you again for the feedback. We will make sure that the rest of the team reads it. Keep safe and have a wonderful day! Cheers, Chuck CS Manager
Posted 4 years ago
First time order, fast delivery will recommend to colleague.
XpressFlower 5 star review on 7th September 2021
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Posted 4 years ago
I'm fully satisfied with the dedicated service especially Jasmine who handled my request.
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Posted 4 years ago
It was so easy to order and customer service was excellent.
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Posted 4 years ago
Pls help to have more variety of gift option
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Posted 4 years ago
Fast, efficient and very responsive to customer’s queries. Great service at affordable price,
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Posted 4 years ago
Hassle free service. Prompt delivery. Roses are fresh. Highly recommended.
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Posted 4 years ago
very Good service
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Posted 4 years ago
International purchase made easy due to amazing service. Thank you from Sydney, Australia.
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Posted 4 years ago
User friendly interface on the website. Like the update on the delivery status of the item ordered.
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Posted 4 years ago
Very good , I could receive delivery status as well Tq !
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Posted 4 years ago
The item was delivered within the time Frame given and they will give you a call to check again the details such as the receiver and the address . Super satisfied with the service ❤️❤️❤️
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Posted 4 years ago
Hello Jedalyn, Reading your review made our hearts full. Thank you for taking the time to write us this wonderful note. We do our best to provide outstanding service and it makes us happy that it reflected on your recent purchase. Thank you again for your kind words. We will make sure that the rest of the team reads it. Cheers and keep safe! Chuck CS Manager
Posted 4 years ago
I want to give a big appreciation for CS Angeline, who assist me with the order. Thumbs up for Xpressflower service and professional Customer Service - Angeline.
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Posted 4 years ago
My order 10421645. The wreath was delivered today,2 Sept 2021. I just found out that the delivery driver pasted the wrong name tag to the wreath ! He finally went back to the funeral wake to exchange the right name tag. This is very embarassing ! and unacceptable!
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Posted 4 years ago
Hi Anna, We are very sorry that you had this terrible experience. Our delivery personnel made a careless mistake during the delivery. This should not have happened and we sincerely apologize for this. One of our Customer Service representative will get in touch with you soon to address your concerns. Thank you for your feedback an we are hoping for your kind understanding. Sincerely, Chuck CS Manager
Posted 4 years ago
Hello Anna, We greatly appreciate the understanding and the time you have given us earlier. I want to thank you for writing to us about the problem you've encountered with your order yesterday. Again, we are sorry to hear that you have had this unfortunate experience with us. Please be assured that we will take your issue seriously and will do all that we can to not let this happen in the future. Feedback from customers is an essential component of our business and helps us improve. As promised, we have sent you something in your email which you can use on your next purchase from us. For your request, we are in process of updating it. Please contact us if you have a comment, question, or additional needs with which we may help you. Keep safe and healthy! Sincerely, Chuck CS Manager
Posted 4 years ago
Very efficient!
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Posted 4 years ago
Thank you Xpressflower.com and specially to Miss Venus (hopes I get the name correct) for her patience and advise, accomodating with my last minute order. Such a GREAT service. :-)
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Posted 4 years ago
5 out of 5 rating ! Excellent service and prompt response from Customer service supervisor (Shanice )in answering my questions and giving recommendation. I would suggest adding more "Add Ons" with flower delivery for better options and to get delivery from one place . Candles is a good combination as more people work from home .
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Posted 4 years ago
Efficient personalised service was provided. Once the purchase was made online, the updates, personal call and confirmation of delivery were fantastic. This personal service removed the need to track the delivery of the order. Lastly the flowers delivered looked exactly the same as what I bought online.
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Posted 4 years ago
excellent service and wrapping
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Posted 4 years ago
XpressFlower is rated 4.7 based on 6,376 reviews