XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,377 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,377 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Tell us how XpressFlower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and wrapping”

Helpful Report

Posted 4 years ago

“Excellent service. Will use in future also. Delivered on time. The product I chose stands out from others. Thank you ExpressFlower..”

Helpful Report

Posted 4 years ago

“Very fast in attending to my last minute request. Very friendly customer service too.”

Helpful Report

Posted 4 years ago

“Excellent delivery and quality Great customer support Beautiful bouquet”

Helpful Report

Posted 4 years ago

Hi Nathan, Thank you so much for posting such a kind words about us. We try our best to serve our clients better. Thanks once again and we hope to serve you again soon! Keep safe and have a wonderful day! Cheers, Chuck CS Manager

Posted 4 years ago

“Very helpful and easy”

Helpful Report

Posted 4 years ago

“Thank you very much for the professional and efficient service. Communication was great and delivery was timely. The flowers were very nicely done, exactly like in the catalogue. My mum who received the gifts loved it very much.”

XpressFlower 5 star review on 29th August 2021

Helpful Report

Posted 4 years ago

Hi Janice, We would like to thank you for your kind words and for sharing it with the rest of the community. Our team works very hard to provide the best service and it makes us very happy that it reflected during your most recent purchase. Thank you again for your kind words. We will make sure that the rest of the team reads it. PS Happy birthday to your mum, from the whole Xpressflower team! Keep safe and healthy. Chuck CS Manager

Posted 4 years ago

“Service is undeniably good. I almost make a blunt mistake in the greetings box, XpressFlower picks up the error through their workflow and got it corrected at the very last minute”

Helpful Report

Posted 4 years ago

Hi Darren, We are very grateful that you took the time to leave a review. Xpressflower values its customers and we, the staff, are committed to ensuring that every customer receives best service possible and are glad that it reflected on your most recent purchase. We are happy that the team did such a wonderful job. Thank you again and we’ll be here when you need us again. Cheers, Chuck CS Manager

Posted 4 years ago

“The lilies are not fresh, I was embarrassed with such poor quality flowers sent. :(”

Helpful Report

Posted 4 years ago

“my sister was very happy with the flowers. highly recommended”

Helpful Report

Posted 4 years ago

“COOL recipient feel great+happy & KEEP it up TQ”

Helpful Report

Posted 4 years ago

“Staff is very efficient and proactive at the Causeway Branch. Friendly staff, and always approachable. I would recommend the service to my friends and family”

Helpful Report

Posted 4 years ago

Hello Rozi, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Keep safe and healthy:) Cheers, Chuck CS Manager

Posted 4 years ago

“Easy to operate, good service and amazing convenient. I would like to be its member!”

Helpful Report

Posted 4 years ago

“We’ve been ordering here for a few times now and they have always been great. The products are superb and the recipient had been so delighted each time! I would also like to mention that the customer service is top notch. They always reply promptly and are so accommodating.”

Helpful Report

Posted 4 years ago

“Excellent service! Deliver on time!”

Helpful Report

Posted 4 years ago

“I was amazed that your customer service officer offered me an earlier time slot for delivery while it was not available to choose when I placed the order to fulfil my need. Thanks a lot!”

Helpful Report

Posted 4 years ago

“It was meant to be a surprises gift and I remember I specifically requested to not call the recipient until flowers are already just outside the door to be received. But she was advised 4 hours prior to the delivery time hence she was not as excited already as compared to her not knowing it. But overall , flowers are of great quality. Thanks”

Helpful Report

Posted 4 years ago

Dear Cel, We appreciate the feedback and apologize for not meeting your special instruction before delivery. I have already forwarded your feedback to the departments concerned and we will work on how we can improve our process to avoid this kind of situation happening again. Rest assured that we will take note of these issue and use it to coach the rest of the team. . It gives us consolation that you liked the flowers. We hope that you will still keep us in mind on your future special occasions. Keep safe and have a great day! Sincerely, Chuck CS Manager

Posted 4 years ago

“Very precise instructions on what needed to be filled in. The lady who called reminding me about my delivery, was very warm and understanding! Thumbs up to her :)”

Helpful Report

Posted 4 years ago

Hello Claudia, We are very happy that you took the time to leave us this wonderful note. We do our best to keep our customers happy and we are glad that our hard work has paid off! My colleague's name who called you earlier is Lovelyn, will make sure that she reads your review and she gets the recognition she deserves. Thank you again for your kind words and we hope to serve you again soon. Keep safe and have a wonderful evening! Cheers, Chuck CS Manager

Posted 4 years ago

“Very fast and prompt delivery. Customer service is excellent. Highly recommended”

Helpful Report

Posted 4 years ago

“Feedback- It would be nice if you could take photo of my order together with the 'Thank You' card and send it to me.”

Helpful Report

Posted 4 years ago

Hi Josephine, Thank you for the honest feedback regarding your shopping experience. I believe one of our CS representative has reach out to you regarding this order. We value all feedback as an opportunity to improve the service we offer. Please be assured we will evaluate what we need to do to improve and to give our customer the best experience they deserve. Thank you again for shopping with us and have a wonderful day ahead! Keep safe and healthy:) Cheers, Chuck CS Manager

Posted 4 years ago

“Awesome service”

Helpful Report

Posted 4 years ago

XpressFlower is rated 4.7 based on 6,377 reviews