XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,370 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

XpressFlower 5 star review on 2nd October 2025

Aini -

800

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and items in my order was as in catalog. Only thing was I didn't know there was 15% discount for that particular catalog 😟.”

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Posted 5 years ago

“Fast delivery and product is in good condition .”

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Posted 5 years ago

“Flower is beautiful and fresh.. The only thing is it was a surprise gift to my gift, but they called her first saying that the delivery time will be at around this time.. Meaning the surprise was spoiled..”

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Posted 5 years ago

Hi there, I am so sorry to hear this. I checked your order instructions and saw you selected the option "Call Recipient before Delivery with the provided recipient mobile number" so we called at around 12:19 to ensure she can receive the item on time. Please feel free and email us at cs@xpressflower.com if you have further feedback and I will look into it personally. Cheers Sam Chief Experience Officer

Posted 5 years ago

“It will be convenient if a paper bag for flowers are provided.”

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Posted 5 years ago

“Prior to placing an order for Mother's Day, the website was sure to notify me that there will be a delay in delivery as well as a possible replacement of flowers within the bouquets due to the high influx of orders. Company promptly emailed to update on any changes made to my order, which included photos. Flowers were received as shown. Thank you very much!”

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Posted 5 years ago

“Hi my mom loves the flower but she didn't get the slice of cake.”

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Posted 5 years ago

Hi, I am so sorry. We are checking on this and my CS will get back to you asap on this. I saw your order had a slice of cake with Candles Cheers Sam Chief Experience Officer

Posted 5 years ago

Hi there, We are happy to hear that your recipient has indeed received the slice of cake with the bouquet. We hope your friend's mum will enjoy the gift you sent. Stay safe! Cheers Sam Chief Experience Officer

Posted 5 years ago

“Glad that the flowers are delivered within the specified time frame. However, it will be good to have a choice on the card, especially on the wordings.”

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Posted 5 years ago

“The delivery information sent to me was excellent and I could know the delivery status clearly but unfortunately the image of the bouquet on the website is different from the actual one..the colour of the flowers on the web is yellow but the actual one is orange..which made me disappointed.”

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Posted 5 years ago

“Your team member is great. She went all out to help me thank you.”

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Posted 5 years ago

“Requested for red roses but delivered pink colour.”

XpressFlower 4 star review on 6th June 2020

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Posted 5 years ago

Hi K Lim, Thank you for your kind review. I am so sorry for the wrong rose colour. Let me check what happen to your order tomorrow and we will get back to you to you asap. Cheers Sam Chief Experience Officer

Posted 5 years ago

“I am surprised I ordered in the afternoon and they are able to help me deliver at night. Good customer service over the phone too.”

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Posted 5 years ago

“Website wasn’t very helpful. Called up instead and as usual human interaction was better. Other than that good service but some items too pricey. Above all - good.”

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Posted 5 years ago

“Order and Delivery process is good and smooth. Perhaps it's best to have a smaller time gauge of when the flowers are arriving, would be good! :)”

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Posted 5 years ago

“Going to order another as this one is so pretty done!”

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Posted 5 years ago

Hi Nancy Thank you so much for your review :) We hope to see you again. If you have any feedback on how we can get your 5 Star next time, feel free and drop us an email or chat. Cheers Sam Chief Experience Officer

Posted 5 years ago

“Gd service can order at kate night for next day delivery”

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Posted 5 years ago

“On time and as on the picture. Would not hesitate to order again”

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Posted 5 years ago

“I expected more fruits for the price though. Cannot complain on delivery terms.”

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Posted 5 years ago

“2 june 2020 Dear XpressFlower team Thank you for looking into the matter yesterday. I did not expect that the team was able to attend to the matter fast and followed according to our needs. My sis was super excited getting the lily bouquet. THANK YOU once again! Regars Leanora 1 june 2020 Dear XpressFlower team We were very disapointed upon seeing the flowers were not the same as what being pictured in your website. The balloon was toppling backwards. My eldest sister is the birthday girl which is today. FYI, we are your regular customers. Most often we ordered bouquets (for engagements, malay wedding exchange gifts, farewell table arrangements and graduation bouquet), we were very satisfied and we ordered from your flower shop at wesmall. BUT TODAY it was not satisfying enough. Regards Leanora”

XpressFlower 4 star review on 1st June 2020

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Posted 5 years ago

Hi Leanora Sorry to hear about your experience. One of our CS reps will contact you shortly to understand more about the situation. Thank you for being our regular customer and we will do our best to get it right for you. Cheers Sam Chief Experience Officer

Posted 5 years ago

Hi Leanora Thank you so much for sharing with us your new review. Really appreciate the opportunity you gave us to make it right. We are so happy to hear that your sister loved the Lilies that we sent and we would like to wish your sister HAPPY BLESSED BIRTHDAY! Take care and stay safe! Hope to see you shop with us again Cheers Sam Chia Chief Experience Officer

Posted 5 years ago

“Should have more choice of flowers arrangement to choose from. Thanks”

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Posted 5 years ago

“Service is very good and the delivery is fast great 👍🏻”

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Posted 5 years ago

XpressFlower is rated 4.7 based on 6,370 reviews